Catering Sales Manager
Job Title: Catering Sales Manager -Outside Sales - MUST live in Auburn or Montgomery, AL
Reports To: Director of Catering
Position Type: Salaried + Bonus
Position Summary: The Catering Sales Manager (CSM) will build sales within a designated area by managing outside solicitation and support of stores in a that area. The CSM will speak knowledgably and professionally about Sterling Restaurants and will assist customers in ordering decisions.
Responsibilities:
· Build catering sales to reach or exceed identified region's sales targets
· Account Management and development
· Visit potential customers focusing on stores within your area
· Prospects for new business through cold calls via phone and in person
· Build an open and honest line of communication with OP’s/GM’s and local teams
· Follow-up to ensure each order is executed flawlessly (ensuring quality and timeliness of deliveries) by stores in your region
· Conduct post-delivery satisfaction surveys with customers
· Help develop and execute quarterly Marketing Calendar
· Track and report order details to Director of Catering as needed
· Provide excellent customer service and be a brand ambassador
· Update and keep accurate notes and accurate customer database
· Participate in weekly CSM calls
· Manage display of up to date catering marketing elements for stores in your region
· Help stores with delivery of catering when needed
· Support Call Center in answering phones when needed
Required Skills/Characteristics:
· Excellent sales, organizational skills, and outstanding customer service
· Self-motivated, energetic, and goal oriented person with the highest professional ethics and integrity
· Basic computer literacy: Outlook, Microsoft, quickly adapt to web based sales tools
Experience:
· 3-6 years of restaurant catering experience
· A consistent demonstration of sales growth
· Experience working remotely is preferred
