The ideal candidate will have a strong background in implementing telehealth
solutions, leading legacy modernization programs using modern digital stacks like
React, Microservices, Headless apps, Cloud etc.
Roles & Responsibilities:
Program Oversight and Accountability:
o Provide end-to-end oversight of large-scale, complex healthcare digital transformation,
legacy modernization, and telehealth implementation programs.
o Ensure delivery within scope, budget, schedule, and quality standards.
US Healthcare Expertise
o Leverage experience with healthcare payer/provider systems involving EHR/EMR
integration, care management and coordination.
o Implement solutions for virtual primary care, urgent care, and virtual mental health
services.
Strategic Planning and Modernization
o Collaborate with Technical Architects and Product/Business consultants to assess
customer technology and develop modernization roadmap and implementation plan.
o Drive modernization of legacy technologies into modern stacks using React,
microservices, and cloud platforms.
Project Initiation and Execution
o Lead large engagements from the discovery phase, understanding customer needs.
o Develop implementation roadmaps and manage execution within scope, budget, and
timelines.
o Manage stakeholder expectations effectively.
Business Value and ROI
o Develop compelling business value propositions and calculate return on investment
(ROI).
o Quantify outcomes to demonstrate program benefits.
Stakeholder Engagement
o Engage with diverse internal teams and customer stakeholders to deliver optimal
services.
o Operate effectively in a global environment, managing teams across multiple time
zones to balance cost and quality.
Customer Relationship Management
o Professionally handle challenging customer relationships.
o Implement strategies to resolve conflicts and maintain positive client engagements.
Budget and Resource Management
o Develop and oversee program budgets.
o Optimize resource allocation to meet program constraints.
Performance Monitoring and Reporting
o Define key performance indicators (KPIs) to monitor program performance.
o Deliver detailed reports and insights to senior management and stakeholders.
Team Leadership and Development
o Lead, mentor, and develop program teams.
o Foster a collaborative and high-performance culture.
Technical Innovation
o Stay abreast of emerging technologies in virtual healthcare.
o Integrate innovative solutions to enhance patient care and operational efficiency.
Qualifications
Education:
o Bachelor's degree in Computer Science, IT, Healthcare Informatics, or related field;
Master's preferred.
o Certifications: Mandatory PgMP or PMP; preferred certifications in cloud technologies,
microservices, or healthcare IT systems.
o Domain: AHM-250 or F-AHM certifications.
Experience:
o 18+ years in technical program management within healthcare.
o Proven experience implementing virtual health solutions, legacy modernization and
technology transformation initiatives for US healthcare customers.
o Expertise in modern digital stacks (React, cloud platforms like AWS/Azure/GCP,
microservices).
o Global experience managing teams across cultures (Service industry background
preferred).
o Extensive stakeholder and vendor management.
Skills:
o Strong leadership and team management abilities.
o Strategic planning and analytical thinking.
o Excellent communication and negotiation skills.
o Proactive problem-solving.
o Familiarity with Agile/Scrum methodologies.
o Adaptable, professional, collaborative, customer-centric.
Work Location:
Minneapolis, MN. Candidate should be prepared to work onsite for the first 2-3 months, with
potential for hybrid or remote work based on business conditions.
