The 20 is recruiting for a Florida-based small IT Services company.
They are seeking a Senior IT Systems Engineer to handle escalated support requests and lead corporate-level IT projects. Their client base includes local and national businesses, ranging from small to medium enterprises in Boca Raton, FL.
They value innovation, autonomy, and a commitment to professional growth. They offer a dynamic environment where you can explore new frontiers in IT. If you’re ready to take on challenging projects with high-level guidance, we’d love to hear from you
Qualifications Required:
- 3+ years of IT support experience
- 1+ year of Azure experience
- 3+ years of advanced Office 365 experience
- Deep understanding of networking (Routing, Switching, Firewalls, Wi-Fi)
- SonicWALL management and configuration
- Organized with strong follow-through
- US work authorization
- Reliable transportation
Qualifications Preferred:
- Experience in Cyber Security
- Mobile Device Management Intune
- Office 365 Security and Compliance management
- Experience with Data Backups, Archive, and Disaster Recovery
- Experience with RMM tools
- PowerShell scripting for Windows, O365, and Azure management
- Knowledge of automation and continuous integration
- Bachelor’s degree in Computer Engineering or related field
- Experience with MS SQL
Responsibilities:
- Manage and execute Senior Level IT Projects
- Provide guidance to Tier 1-2 helpdesk staff and handle escalations
- Create Standard Operating Procedures and documentation
- Oversee data backup and disaster recovery processes
- Monitor and manage ticket flow
- Develop and maintain PowerShell management scripts
- Assist with migrations to Office 365 and Azure
- Manage network monitoring systems
- Contribute to design proposals
Location:
- Hybrid work model, both from home and at our Boca Raton office
- Residency in Palm Beach or Broward County preferred
- Occasional travel through the tri-county area
Benefits
- Paid time off
- Work from home flexibility
- Training and certification assistance
- Flexible hours
