Credit and Collections Professional - Business-To-Business
- Contract-To-Hire
- Worksite Location: Westminster CO - in the office Tues, Wed, Thurs and then work at home Mon and Fri.
- Pay: $25-32/week
Job Description:
The Credit and Collections Analyst will manage credit and collection activities for assigned customer accounts receivable portfolio(s). This position with interact with external and internal customers to maximize sales, have a positive impact of cash flow, minimize bad debts and help reduce days sales outstanding for the company.
What you’ll do:
- End to end management of assigned accounts receivable portfolio from account set up to cash collections. This position will also work through dispute management with customers where necessary to create a positive outcome for both the customer and for Trimble.
- Majority of time will be spent on collection activities: calling customers, sending statements, sending reminder notices and invoices, and taking customer payments
- Process credit applications and approve/recommend credit limits
- Review sales orders on credit hold for approval from hold
- A/R account reconciliation
- Dispute management
- Process credit card transactions and monitor monthly auto-pay activity
- Contact with customers via telephone as well as a balanced use of e-mail
- Log all customer contacts and collection activities into collection software system
- Make recommendations on monthly bad debt reserves
- Be an advocate for the customer by liaising between applicable Trimble business units (BU’s), the Order-to-Cash team, and the customer
- Ensure a smooth process flow while maintaining a high level of customer service
- Manage risk by creatively driving win/win situations between Trimble and customers
- Third party agency collection placement and bankruptcy processes and documentation
- Produce reports as requested by the CMA or any other internal customers such as BU controllers
- Participate in acquisition and integration activities and be prepared to brief the CMA on integrating systems, accounts, clients, policies, etc. of acquired companies
- Consistently improve productivity and efficiency through process improvement initiatives, time management and change management
What you’ll bring to the role:
Education: 4-year degree preferred
- Experience: 5+ years of related experience in credit & collections, customer service showing increasing responsibilities
- Portfolio management experience in a publicly traded company with significant end user sales activities
- Strong analytical, math, and account reconciliation skills
- Experience with Oracle, NetSuite, and GetPaid preferred
- Expert level ability in Microsoft office and Google Sheets, Docs, Slides
This role will remain open until filled, but not beyond 9/30/2024
