Under the general direction of the AoR account lead and on behalf of clients, this active, hands-on role maintains and grows strong client relationships with assigned brands, leads product payer strategy development, drives innovative managed markets initiatives, and leads internal teams to ensure the quality of deliverables and interactions with assigned clients. Ensures projects are successfully completed at a very high level, both on time and budget for assigned clients. Qualified candidates will possess strong leadership, critical thinking, and client management skills. This individual must also be able to lead in a matrixed, team-oriented environment where all team members take responsibility for the quality and validity of deliverables from project initiation through completion. This role requires biopharmaceutical market access experience (client or consulting side) . Depending on the candidate's experience, this role may be filled at Assistant or Associate Director level; roles and responsibilities will adjust accordingly.
Responsibilities:
- Providing leadership and serving as primary contact for assigned clients through project execution and delivery. By delivering at the highest quality, you will help to grow our existing business and identify new opportunities
- Partnering with overall Cencora counterparts (ION, Lash, etc.) to identify, develop, and pull-through new business opportunities in assigned accounts
- Leading client capabilities presentations, identifying and proposing staffing for new business opportunities
- Training and developing internal staff as needed, serving as an active leader and mentor to immediate team and other associates at Cencora
- Interfacing with clients developing relationships, while providing on-going strategic insights and direction during client meetings and through development of deliverables
- Providing clear guidance and managing client expectations as well as internal team direction
- Maintaining an onsite presence with client as needed to effectively manage account, develop relationships, and lead associated projects
- Working collaboratively with market research, reimbursement, creative, health outcomes/scientific, and global teams to leverage Cencora’s broad expertise
- Ensuring team is staffed appropriately to accomplish objectives within budget allocated
- Designing, implementing and delivering on a variety of project types, including but not limited to:
- Commercialization and market access strategy development
- Healthcare trend identification and impact analyses across the product lifecycle
- Global payer/HTA market research
- Brand planning engagements
- Value proposition creation (for client products to payers and providers)
- Message testing/payer market research
- Field force tools development and training (i.e., account manager tool kits)
- Account executive sales aids (both payer and provider)
- Digital marketing / sales aids
- Reimbursement and landscape assessments
- Market research including ad boards, focus groups and MCN events
- Market segmentation analyses
- Account strategy
- Pricing and contracting strategy
- Commercialization strategy
- Push- and pull-through strategy
- Maintaining overall responsibility for team performance and deliverables produced
Education:
- BS/BA required, advanced degree preferred (PharmD, MBA)
Work Experience:
- Depending on level, minimum of 4-5 years of experience in payer or brand marketing within the pharmaceutical industry or a pharmaceutical AoR
Skills and Knowledge:
- Structured and well organized, with a proven ability to simultaneously handle multiple workstreams with varying degrees of complexity and time constraints
- Demonstrated success within the consulting environment or pharmaceutical industry
- Significant knowledge base of brand planning, managed markets, reimbursement, and/or health economics
- Ability to interact with and uncover and/or develop client needs to drive new business
- Exceptional writing skills as well as the ability to communicate complex material in presentations and discussions in a clear and compelling manner
- Strong presentation skills for both internal and client communications
- Strong interpersonal skills in order to develop sound, long-term client relationships and an ability to influence clients without being overbearing
- High emotional intelligence to professionally lead, develop, and mentor associates in a positive manner
- Ability to work effectively in a dynamic, successful consulting firm, which maintains high quality standards and demands excellence
- Willingness to travel to client sites / conferences (maximum 20% of time)
