The Client Associate has an overall responsibility for providing dedicated operational and sales support to the assigned financial advisor or team of financial advisors.
JOB RESPONSIBILITIES/MAIN FUNCTIONS
- Review account opening documentation making sure it complies with regulatory guidelines.
- Provide sales and products information to existing and prospect clients.
- Process fund distributions and asset movements.
- Work with internal departments and end clients in resolving service and operational matters.
- Provide information regarding internal procedures.
- Prepare ad hoc reports.
- Provide other duties, as necessary.
JOB REQUIREMENTS (EDUCATION AND EXPERIENCE)
- Bachelor's degree in Business Administration, Finance, or related field.
- Minimum of three (3) years of work-related experience.
- Series 7 is a plus.
- Bilingual in English and Spanish.
SKILLS AND CAPABILITIES
- Client service focus with the ability to respond to requests in a timely manner.
- Strong analytical skills with high attention to detail and accuracy.
- Strong organizational, multi-tasking, and prioritizing skills.
- Good verbal, written, and interpersonal communication skills.
- Knowledge and understanding of brokerage systems or applications.
- Customer service attitude and proactive when issues arise.
- Ability to work under pressure.
