Sr. Product/Technical Program Manager
8+ months.
Typical Day in the Role
• Purpose of the Team: This team is responsible for 1) identifying and prioritizing various requests from the law enforcement and national security team during semester planning 2)Continuously collaborating to gather new business and legal requirements and ensuring these are incorporated into their tools and products 3) Modernizing legacy infrastructure and tools used by the law enforcement and national security team 4) Working on UI/UX updates and introducing AI capabilities in Dynamics D365 to improve end-to-end processes. 5)Engaging with other Teams to fulfill legal obligations and ensure planning cycles are aligned
• Key projects:
o This role requires excellent communication and collaboration skills with an ability to adapt to rapidly changing conditions and priorities. You will be working with people from many different teams from across client and backgrounds requiring an open mindset and strong negotiation skills. You must be able to identify and partner with other groups to achieve joint or complementary goals. You will create, maintain, and track project level information and be responsible for status updates, tracking action items and deliverables, create timelines and initiative milestones and strive for cross-team alignment toward them. You will support product management with actions leading to clarity, decisions across teams, as well as help establish and implement best practices for high quality execution and product delivery. A proven track record of successfully managing enterprise-wide projects and shipping high quality products and delivering on time providing measurable impact to be successful in this role.
• Typical task breakdown and operating rhythm: 60% meetings, 20% of heads-down work, and 20% of ad hoc tasks including troubleshooting sessions, design sessions with architects, and other open-ended tasks.
o Build, develop and maintain highly collaborative and effective working relationships with key stakeholders to facilitate proactive planning and flawless execution against stakeholders’ business objectives and product team goals.
o Support planning across multiple product organizations, including, but not limited to both semester and long-term aspects, ensuring roadmaps and timelines are aligned across multiple product groups and across multiple work streams.
o Support and execute rhythm of the business activities that support cross-product org alignment; includes overall cadence, preparation of materials and presents, developing status updates and scorecards and talk track for presenters; follow up with post-meeting or offsite/event with follow-up notes, actions and support implementation of agreed upon goals.
o Establish or enhance project processes, routines, and reporting to be well managed.
o At times may need to document business requirements and / or help translate into product requirements, do traceability between business, product and tech specs and ensure gaps and issues are tracked for new features or project creation.
o Manage, track, and drive alignment with partner teams on critical project deliverables.
o Identify, evaluate, and implement knowledge management tools and sites (Teams, SharePoint, etc.) to ensure effective cultivating, maintaining and sharing of team knowledge.
o Own acceptance and criteria needed to build out and/or create Dashboards and Reports
Top 3 Hard Skills Required + Years of Experience
1. Managing cross-functional projects and teams. (5+)
2. Working with engineering teams to understand and document requirements (5+)
3. Data analysis techniques to prioritize conflicting priorities (5+)
4. Expertise in Azure DevOps and Dynamics D365 (5+)
Candidate Requirements
• Years of Experience Required: 5+ years’ experience in Product Management.
• Degrees or certifications required: Bachelor's Degree required, and product management certifications such as Lean, Six Sigma or PMP are preferred:
• Best:- Extensive product management and expertise-
• Preferred:
o Lean Six Sigma, PMP, or Product Owner Certifications
o Design skills: creating beautiful layouts, UX designs, UX tools such as Figma
o Understanding of basic AI concepts (LLM’s, ML, prompt Engineering, etc.)
o Experience with developing and implementing organizational frameworks, standards, and processes
o Ability to influence others inside and outside of direct team
