DataStaff, Inc is seeking an IT Solutions Manager for a direct-hire opportunity with one of our clients located in Nutley, NJ
*This position is hybrid, 2 days per week will be onsite
Responsibilities:
Revenue Management Systems (Contracting, Medicaid, Govt. Pricing, Chargebacks) Technologies Leadership
- Drive definition of future state solution architecture by establishing strong business relationships, creating a strategic roadmap for realizing the vision, and articulating technology impact to business processes and the overall Finance Revenue Management (Contracting, Medicaid, Govt. Pricing, Chargebacks etc.) function.
- Provide strategic oversight of relevant technologies and platforms.
- Monitor industry & technical trends and recommend appropriate technologies and platforms to accommodate evolving regulatory requirements, user needs and business and functional requirements.
- Lead the development, support and rollout of relevant technologies and platforms.
- Accountable for overall quality and delivery of Revenue Management (Contracting, Medicaid, Govt. Pricing, Chargebacks etc.) based technology solutions.
Application Support and Operations Management
- Manage the development, deployment, monitoring, maintenance, upgrade, and support of relevant and platforms with business and IT and stakeholders as required.
- Oversee provision of end-user services, including technical support services.
- Coordinates and monitors support activity daily.
- Escalates major incidents within the IT organization and/or cloud provider.
- Communicates support status on a regular basis.
- Ensure managed service partners are meeting established SLAs.
- Oversees SaaS provider system and support performance.
- Manage IT assets and software components and liaise with infrastructure teams for hardware and equipment asset management, as required.
- Assist in negotiations and administer vendor, outsourcer, and consultant contracts and service agreements, as required
Requirements:
Education, Work Experience, and Domain Knowledge
- College diploma or university degree in the field of computer science, information science, management information systems, or business administration.
- 5-7 years related work experience in pharmaceutical domain designing, implementing, and supporting Enterprise-grade Revenue Management (Contracting, Gov’t Pricing) oriented technical solutions (e.g., Model N Powered N) meeting complex business requirements.
- Minimum 4 years’ experience supporting /administering Model N Power by N SaaS platform.
- As the primary IT contact, hands on experience configuring and supporting Model N, iContracts Revitas applications etc. is mandatory.
- Candidate should be knowledgeable in writing SQL queries.
Leadership and Teamwork
- Demonstrated skills in helping negotiate priorities and resolving conflicts among project and functional stakeholders.
- Demonstrated ability to influence and drive adoption of new technologies, processes, and solutions.
Communication, Organization and Problem-Solving Skills
- Strong problem-solving and software triage skills with ability to work cross-functionally in a fast-paced and rapidly changing work environment to dissect root cause of issues creating the best solution for Eisai considering quality, cost, and speed requirements.
- Excellent written and verbal communication skills and strong cognitive ability especially with respect to understanding, documenting, and describing complex technical subjects.
- Excellent interpersonal and collaborative skills with a strong customer-centric focus are necessary.
- Strong project management with ability to plan, organize, prioritize, and work effectively in a constantly fast paced and changing dynamic environment.
Information Technology Planning, Analysis, Design, Architecture and Management
- The ability to work at all levels of the organization to develop a vision for platform roadmaps and maintain consensus around the strategic direction allowing us to meet business needs.
- Strong understanding of project management principles and Systems Development Life Cycle standards and familiarity with agile software delivery methodologies such as Scrum.
- Experience in managing application / system changes in accordance with computer system validation, 21 CFR Part 11 and GxP policies and /or Regulatory Controls (e.g., SOX- Sarbanes-Oxley)
This opportunity is available as a W2 position with a competitive benefits package. DataStaff, Inc. offers medical, dental and vision coverage options as well as paid vacation, sick and holiday leave. As many of our opportunities are long-term, we also have a 401K program available for employees after 6 months
