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Change Management Specialist with Salesforce Exp

KMM Technologies, Inc. • united states, united states, us • 3w ago

Position Name: Change Management Specialist

Work Location: DMV area (Only Locals)

Duration: Long Term

We need a ”Change Management Specialist

”
Local to DMV area. Need to be onsite for at least two days a we
ekPosition is more of a “Business Process/Change Management” ro
leMust have demonstrable experience as a Train
erShould have working knowledge of Salesforce Lightning and at least one or two SF Cer
tsPosition deals with the training and adoption of Salesforce related apps across the Enterpri
seActual five years of experience is necessa

POSITION SUMMAR

Y: The Organizational Change Management Specialist is responsible for creating and implementing change management strategies and plans that minimize resistance to and maximize user adoption of applications. This individual will apply change management best practices and proven, structured methodologies to continuously assess areas that require change management interventions, such as change readiness assessments, change strategy formulation, sponsorship development, stakeholder engagement, communication planning and execution, and training development and delive

ry.

RESPONSIBILIT

IES:Assess change impact; develop and implement change management strategies and plans that minimize user resistance and maximize user engagem
ent.Ensure an integrated project/change management appro
ach.Create and nurture a network of change champions across the organization to participate in driving cha
nge.Collaborate with cross-functional teams to understand product features, benefits, and user impact to tailor change management activit
ies.Design and deliver engaging user education, including training materials, tutorials, webinars, job aids, and FAQs to foster user competence and confide
nce.Lead effective communications that clearly articulate the change, the rationale behind it, and the benefits to the user. Leading communications includes creating the deliverab
les.Create feedback mechanisms to gauge user sentiment, usage patterns, and areas for improvem
ent.Facilitate the adoption of new products or features through targeted user outreach, advocacy programs, and community build
ing.Measure and report on the effectiveness of change management activities, adjusting strategies as necessary to ensure succ
ess.Stay abreast of change management best practices, trends in technology adoption, and user experience to continually improve our appro

ach.

MINIMUM QUALIFICATIONS, EDUCATION, KNOWLEDGE, SKILLS, AND ABIL

TIES: Basic Qualific

tions Bachelor’s degree in business, organization development, or related
field.At least 5-7 years of experience working in a technology professional services, product, or consulting environment. Experience working in client-facing roles is a
must.Change management certification in a best practice change methodology is required; Prosci/ADKAR is preferred. Strong understanding of change management principles, methodologies, and
tools.Proven history of developing and implementing successful change management strategies, including stakeholder engagement, impact analysis, and business readiness in support of enterprise-level process improvement or technology implementation (e.g., Salesf
orce).Demonstrated success in planning and executing organizational change strategies, communications programs, training programs and materials, and performance me
trics.Detail-oriented, proactive, self-starter who advises on most effective strategies to successfully manage c
hange.Excellent organizational and time management s
kills.Excellent presentation and communication (verbal and written) communication s
kills.Ability to work on multiple projects simultane
ously.A commitment to becoming proficient in partner and technology applications that support key customer deploy
ments.Experience in IT/Business Process transformational initia
tives.Experience executing change management on Salesforce implementations, including developing training materials for Lightning. Prefer certification in one or more of the foll
owing:SF Certified Ass
ociateSF Certified Adminis
tratorSF Platform Devel

per I ADDITIONALQUALIFICA