Our client, an oil and gas company, is looking for an IT Support Specialist to join their team on site in Artesia, NM.
This person will be taking calls and assisting employees with basic desktop support (setting up printers, troubleshooting network issues, etc).
Role can pay $25 per hour
ESSENTIAL JOB DUTIES/RESPONSIBILITIES:
- Performing comprehensive troubleshooting and maintenance as prescribed by core processes in relation to laptops, tablets, printers, mobile devices, and other peripherals
- Installing, configuring, and troubleshooting core end user software and non-core software (specialized applications) as needed
- Troubleshooting and installing network and networked peripherals (Wi-Fi, mifi, etc.) issues
- Documenting troubleshooting steps applied in ticketing system and sharing findings with peers. Monitoring ticket closeout in a timely fashion.
- Updating physical assets within asset management tracking system
Experience:
- six plus years of job-related experience required
- A minimum of a high school diploma or equivalent is required
