Job Title: Program Manager II
Duration: 12 Months
Location: Atlanta, GA 30354
Shift: 8am to 5pm
Responsibilities
Utilize market research, customer and agent feedback, analytics data, and industry trends to understand customer needs, discovering competitive and functional gaps and identifying new opportunities to ultimately define the product roadmap
Help identify, diagnose, and address strategies, processes, and behaviors to accelerate prioritization and delivery of strategic efforts
Translate business goals and end user needs into product strategy; communicate direction and product priorities to the development team and other supporting teams.
Provide well-defined and testable Epics, Features, and Stories to support the Agile development methodology
Formulate strategic development plans guided by customer feedback and latest technology industry standards, and act with agility to adjust to changing competitive environment
Play an integral role in engagement, communication, change management, feedback loops and overall leadership visibility across the system
Provide regular status reports to key stakeholders, sponsors, project managers, and others involved in the project
Demonstrate data curiosity by recognizing the need for additional information and collecting it with the aim of uncovering problems and opportunities
Qualifications
6-8 years of relevant work experience
Experience in creation and design, or management of products, projects, or technology systems
Ability to communicate clearly to business leaders and technical developers
Demonstrates intellectual curiosity and understanding of industry and business trends, and openness to capture and share this knowledge with members of the team
Self-motivated, solutions-oriented, multi-task capable, and have a demonstrated ability to work well with others in a fast-paced, time-sensitive environment
Embraces diverse people, thinking and styles
Consistently makes safety and security, of self and others, the priority
High School diploma, GED or High School Equivalency.
Preferred Qualification
Prior experience as an Agile Product Manager or Owner role delivering B2B products, with a focus on NDC implementation
Experience articulating a strategic vision with a plan of action to achieve major goals
Knowledge of Agile development principles, product vision and roadmaps, business and technical story writing, and track record of successful launches of MVP products on time and on budget
High-level knowledge of travel related industry segments (airlines, hotels, travel agencies), with an emphasis on NDC
Demonstrates strong analytical and computer skills, sound organizational and planning skills
Demonstrates proven ability to make sound business decisions
