Job Overview: As a Retail Associate, you will play a key role in delivering an exceptional shopping experience to our customers. You will assist customers with product inquiries, ensure the store is well-organized and visually appealing, and maintain accurate inventory levels. This position requires strong communication, problem-solving, and customer service skills, along with the ability to work in a fast-paced retail environment.
Key Responsibilities:- Greet customers and provide friendly, professional service
- Assist customers with locating merchandise and making purchasing decisions
- Handle customer transactions at the point of sale, including cash handling and credit card processing
- Maintain product displays, ensuring shelves are stocked and organized
- Monitor inventory levels and communicate replenishment needs
- Assist with receiving, unpacking, and placing inventory in designated areas
- Handle customer inquiries and resolve any complaints or concerns promptly
- Keep the store clean and tidy, including dressing rooms, checkout areas, and sales floors
- Collaborate with team members to achieve sales targets and store goals
- Stay up to date with product knowledge, sales promotions, and store policies
- Assist in the execution of store marketing and promotional events
Requirements:- High school diploma or equivalent
- Previous retail or customer service experience preferred
- Strong interpersonal and communication skills
- Ability to work flexible hours, including evenings, weekends, and holidays
- Attention to detail and problem-solving abilities
- Ability to stand for extended periods and lift up to 25 lbs
- Basic math and computer skills for processing transactions