Position Summary:
The Western Regional Sales Manager contributes to the company’s overall success by overseeing and driving sales performance within a defined geographic region (Phoenix, AZ and Las Vegas, NV). This includes managing a team of sales representatives, developing, and implementing effective sales strategies, and building and maintaining strong client relationships to ensure the region meets or exceeds its sales targets. This position will be responsible for the following duties and responsibilities:
Essential Duties and Responsibilities: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- Lead, mentor, and manage a team of sales representatives within the assigned region to achieve individual and regional sales targets.
- Develop strategies to achieve regional sales goals including development and execution of regional marketing initiatives.
- Ensure Sales Representatives are meeting or exceeding target goals and completing client site visits, continuously track progress and provide feedback to ensure continuous improvement.
- Regularly conduct ride-alongs with Sales Representatives to assess their techniques and provide coaching for performance improvement.
- Build relationships with regional management companies that result in strong unit sales penetration.
- Work with National Account Managers to drive unit penetration in the region.
- Conduct regular team meetings, sales training sessions, to keep the team motivated and aligned with company objectives.
- Actively attend, participate in, and serve on boards and committees, as well as local industry and customer events, to strengthen brand awareness and build customer loyalty.
- Hire and train sales representatives assigned to the region in accord to the corporate training plan.
- Partner with Branch Managers in the geographic region to drive client retention, address service challenges, and establish annual sales targets for budget forecasting.
- Provide monthly pipeline sales reports to the COO.
- Stay up to date with new products/services and new pricing/payment plans.
- Maintain working knowledge of market conditions, industry trends in the flooring and multi-family industries.
- Other Duties: This job description does not imply that these are the only duties to be performed. Other related duties may be assigned. This job description does NOT constitute an employment agreement between the employer and the employee and is subject to change by the employer at any time, without notice as the organizational needs and requirements of the job change.
Required Skills/Abilities:
- Advanced communication skills: able to effectively communicate in both written and verbal form. Proficient in effectively engaging with cross-functional teams and stakeholders
- Advanced Reasoning/challenge-solving ability: able to analyze situations fully to arrive at accurate, logical, and appropriate resolutions; able to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form; able to deal with challenges involving several concrete variables in standardized situations.
- Advanced Leadership and Team Building: Proven ability to lead, coach, mentor, and motivate a diverse team, fostering a collaborative and high-performance environment.
- Advanced Strategic Planning: Ability to develop and implement effective sales strategies and plans that align with overall business objectives and drive regional growth.
- Advanced Sales and Negotiation Expertise: Strong sales acumen with the ability to negotiate effectively and close deals, coupled with a track record of meeting or exceeding sales.
- Advance Financial Acumen: Understanding of budgeting, forecasting, and financial management to drive profitability and manage sales expenses effectively.
- Advanced time Management and Organization: Effective time management and organizational skills, with the ability to prioritize tasks, manage multiple projects, and meet deadlines.
- Advance Proficient in Technology and Tools: Demonstrates advanced expertise in Windows, Microsoft Office applications, CRM software, and sales reporting tools.
- Advanced Mathematical Skills: strong proficiency in numerical analysis and mathematical calculations. This includes the ability to work with large sets of financial data, perform complex calculations, and accurately interpret numerical information.
- Proficient Driving Skills and Knowledge of Traffic Laws: Demonstrates the ability to safely operate a vehicle in a business context, with a thorough understanding of traffic laws and regulations.
Education/Experience:
- Bachelor’s degree in business, Marketing, or a related field (preferred) with a minimum of five (5) years of sales experience preferably in the multi-family industry, and least two (2) years of experience in a managerial role with a focus on sales management; or
- Minimum of ten (10) years’ experience in an outside sales capacity, preferably in the multifamily industry, and two years (2) of experience in a managerial role with a focus on sales management.
Certifications, Licenses, Registrations:
- Valid Driver’s License with clear driving record.
Supervisory Responsibility:
- This position will directly supervise a minimum of five (5) or more sales representatives within a geographical area.
- Will be responsible for the overall direction, coordination, and evaluation of the Sales Representative within the geographical area.
- Will carry out supervisory responsibilities in accordance with the organization's policies and applicable laws; responsibilities include interviewing, hiring, and training employees; planning, assigning, and managing work; appraising performance; rewarding and disciplining employees; managing time and attendance; addressing complaints and resolving challenges.
Travel:
- This role involves extensive travel within the designated region to visit clients, meet with sales representatives, attend industry events, and engage with both potential and existing clients. Overnight stays may be required based on regional needs and business demands. Flexibility in scheduling is necessary to accommodate client meetings, events, and other business activities, which may include evenings and weekends.
- The position requires the use of a personal vehicle for travel within the region therefore must have reliable transportation, a valid driver’s license, and maintain personal liability coverage.
Physical Demands: The physical demands described here are representative of those that an employee must meet to perform the essential functions of this job successfully.
- Strength: employee able to lift and move 1-10 lbs. frequently and 11-25 lbs. occasionally Movement: frequently required stand, walk sit, use hands to finger, handle, and grip, feel, reach with hands and arms.
- Audio: employee able to hear, understand, and distinguish speech and/or other sounds; able to express or exchange ideas, to impart oral information to clients or the public, and to convey detailed, accurate spoken instructions to other workers.
- Vision: position requires close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus
Work Environment:
- Varied Environments: The role involves working in diverse settings, including client offices, trade shows, public events, and a designated remote workspace. The remote workspace should be free from distractions and excessive background noise.
- This position requires substantial driving to visit branch locations, client sites, and attend business-related events. You will spend considerable time on the road, encountering various weather and traffic conditions, so comfort with extended driving is essential.
- The work environment is fast paced, characterized by a high volume of emails, phone calls, and site visits. The noise level is typically moderate depending on location and event type.
- Exposure to outside weather conditions is expected. Occasionally, you may encounter fumes, airborne particles, moving mechanical parts, and vibrations.
EEO Statement: RASA provides equal employment opportunities to all employees and applicants for employment without regard to race, color, creed, ancestry, national origin, citizenship, sex or gender (including pregnancy, childbirth, and pregnancy-related conditions), gender identity or expression (including transgender status), sexual orientation, marital status, religion, age, disability, genetic information, service in the military, or any other characteristic protected by applicable federal, state, or local laws and ordinances