Great Tech! Great Team! Great Culture!
A10 is the leader in infrastructure security and application delivery solutions. The largest service providers, hyperscalers and enterprises leverage A10 HW and SW solutions in the data path for production traffic.
Responsibilities:
- Ensure compliance with health, safety, and environmental regulations
- Ensure compliance with shipping processes for domestic and international shipment
- Maintains shipping staff job results by training, measuring, monitoring, coaching, counseling, and performance manage employees
- Ensure good condition of facility/equipment through regular audit and implementation of preventative maintenance protocols
- Respond timely and professionally to customer complaints and inquiries
- Conducts short and mid-term capacity planning to ensure labor and equipment resources are balanced with demand
- Ensures shipping staffing needs through recruiting, selecting, orienting, and training employees.
- Monitor shipping workflow indicators and respond to exceptions
- Troubleshooting complex inventory and shipping errors. Conduct root cause analysis and implement corrective actions
- Guide and manage the process of packing and shipping product to customers
- Collaborate across departments to ensure efficient workflow and positive working relationships among teams
- Conduct training for employees on all aspects of job performance including safety, quality, business processes, and HR policies
- Interface with Sales Administration Team to obtain shipping instruction.
- Trade Compliance
Requirements:
- AA-Degree or equivalent experience
- 3-5 years of leadership experience in OEM volume shipping
- Ability to work well under pressure and meet deadlines
- Have excellent communications skills, both written and verbal
- Experience with warehouse management systems
- Proficient in MS Office applications including Outlook, Word, Power Point, and Excel
- Experience with operating and maintaining a variety of warehouse material handling equipment
- Have trade compliance experience
- Must be on site at A10 San Jose HQ – 5-Days a week and be able to work weekends/other where needed
- Heavy influence for organization and process
- Hands on candidate that will work with staff in day-to-day where needed
- Must be able to periodically lift ~40-50-lbs
Desired Skills:
- Prefer experience with Oracle ERP system
A10 Networks is an equal opportunity employer and a VEVRAA federal subcontractor. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law. A10 also complies with all applicable state and local laws governing nondiscrimination in employment.
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