Position: Software Licensing Specialist
Location: Doraville, GA – Hybrid work Tues/Wed/Thurs in office. Mon & Friday Home. '
Duration: 6+ Months
Overview:
The Associate Manager Licensing Operations (“AMLO”) plays a crucial role in managing and optimizing licensing operations. The AMLO oversees the following:
1. Flowhaven (licensing management database)
a. manages reporting and submission of agreements/amendments and royalty reports & collaborates with finance to ensure royalty reports and payments are filed per contract terms; manages internal product process workflows with Brand and Creative teams, manages external user access for licensees
2. ONIT (legal contract management database)
a. manages the team-relevant components of the contract lifecycle for approximately 55 international and 20 domestic licensees through the contract management software managed by the legal department (Should docusign fall into this somewhere?)
3. OHM (financial database – with finance team(s))
4. Global Licensing Sharepoint
a. manages architecture of folders/files of all pertinent licensing data
5. Global Licensing Hub for Serta & Simmons
a. manages licensee signups for Betternightsleep.com
Key Responsibilities:
1. Licensing Management:
o Oversee the operations of Flowhaven, ONIT, Global Licensing Sharepoint
o Ensure accurate and timely reporting and submission of royalty reports and payments by licensees
o Monitor and manage the contract lifecycle for all licensees, coordinating closely with licensing & legal department
2. Compliance and Reporting:
o Ensure licensees comply with all contractual obligations and company standards.
o Conduct regular audits and reviews to ensure compliance and accuracy in reporting.
o Prepare and present detailed reports on licensing activities and financial performance to senior management.
o Ensure Certificates of Insurance are collected annually from each licensee
3. Process Improvement:
o Identify and implement process improvements to enhance the efficiency and effectiveness of licensing operations.
o Collaborate with IT and other departments to optimize the use of Flowhaven and Onit software.
o Develop and maintain standard operating procedures for licensing operations.
4. Training and Support:
o Provide training and support to licensees on the use of Flowhaven software.
o Assist licensees in understanding and fulfilling their contractual obligations.
o Support internal teams in leveraging the Onit software for contract management.
Qualifications:
• Education: Bachelor’s degree in Business Administration, Management, or a related field.
• Experience:
o Minimum of 5 years of experience in licensing operations or a related field.
o Experience with licensing management software (preferably Flowhaven) and contract management tools (preferably Onit).
• Skills:
o Strong organizational and project management skills.
o Excellent communication and relationship management abilities.
o Proficiency in data analysis and reporting.
o Detail-oriented with a strong focus on compliance and accuracy.
• Other:
o Ability to work independently and as part of a team.
