Job Summary:
The District Manager will oversee the operations of multiple fast casual restaurant locations within a defined territory, ensuring high standards of quality, service, and cleanliness. The ideal candidate will have a strong background in multi-unit management, driving profitability, and developing high-performing teams. The District Manager will ensure each location meets or exceeds operational goals and delivers a superior customer experience.
Key Responsibilities:
- Operational Leadership:
- Oversee day-to-day operations for [X] number of locations within the district.
- Ensure compliance with company policies, health and safety regulations, and local ordinances.
- Analyze operational metrics (sales, labor costs, food costs) and implement strategies to improve efficiency and profitability.
- Conduct regular site visits to ensure brand standards are consistently upheld.
- Team Development:
- Recruit, train, and mentor restaurant managers, providing guidance and feedback to drive performance.
- Implement leadership development programs to build future leaders within the district.
- Foster a positive, inclusive, and productive work environment, promoting teamwork and collaboration.
- Financial Management:
- Manage the district’s P&L statements, ensuring financial goals and budgets are met.
- Develop strategies to increase revenue and control costs, optimizing profitability across locations.
- Monitor labor and inventory management to reduce waste and maximize productivity.
- Customer Experience:
- Ensure that each restaurant delivers a consistent, high-quality guest experience in line with brand expectations.
- Respond to guest complaints and resolve issues to maintain a positive brand reputation.
- Work with restaurant managers to implement initiatives aimed at improving customer satisfaction and loyalty.
- Marketing & Sales Growth:
- Collaborate with corporate marketing teams to implement promotions and community engagement efforts.
- Identify opportunities to increase sales through local marketing efforts and partnerships.
- Monitor and report on competitor activities within the district to inform strategies.
- Compliance and Reporting:
- Ensure compliance with all regulatory requirements including food safety, health inspections, and labor laws.
- Provide weekly and monthly performance reports to the Regional Manager/Director of Operations.
- Ensure that all locations are audit-ready and meet the company’s operational standards.
Qualifications:
- 3+ years of experience in multi-unit management within the restaurant industry, preferably in fast casual or quick service concepts.
- Proven track record of driving sales and profitability in a multi-location environment.
- Skills & Competencies:
- Strong leadership and team management abilities.
- Excellent communication, organizational, and problem-solving skills.
- Financial acumen with experience managing P&L and budgets.
- Ability to work in a fast-paced environment and handle multiple priorities.
- Strong attention to detail and commitment to quality.
- Proficiency in Microsoft Office Suite and restaurant management software.
- Education:
- Bachelor’s degree in Business Management, Hospitality, or a related field is preferred but not required.
