SCOPE AND PURPOSE:
The Compliance Coordinator under the direction of the Community Manager, has the primary responsibility to qualify new residents for occupancy and requalifying existing residents for continued occupancy. This responsibility requires organization and great attention to detail. On a daily basis, The Compliance Coordinator may be processing paperwork, interacting with various tenants and agencies, and at the same time, assisting with several administrative and leasing tasks required to keep the rental office running smoothly. The Compliance Coordinator must be able to multi-task proficiently and within specific time constraints. To assist in an administrative capacity until active real estate license is issued by DCCA and associated with DE Broker. Help effectively market the property and strive to maintain a high occupancy of quality residents.
GENERAL OPERATIONS
· Answer phones.
· Assist residents and greet prospective residents as needed.
· Demonstrate initiative, work well under pressure, prioritize multiple tasks and consistently produce high quality accurate work.
· Maintain courteous communications with residents, applicants and representatives of other companies.
· Attend monthly/weekly leasing meetings, and provided seminars.
· Assist in follow-up on work orders as needed.
· Adhere to Hawaii Tenant/Landlord law and Fair Housing laws.
· Demonstrate initiative, professionalism, integrity, and exercises confidentiality of all areas of performance.
· Good customer service skills.
· Team player attitude.
PHYSICAL REQUIREMENTS
· Sedentary work, should be able to sit for long periods while in the office.
· Should be able to ascend stairs, occasionally lift and carry five-pound boxes and files. Requires frequent walking, standing, and sitting.
