ASSYST is currently seeking a skilled Technical Writer to join our clients team and assist in developing comprehensive documentation for our client.
Job Title: Technical Writer
Location: Austin, TX (Remote)
Position Overview:
As a Technical Writer, you will collaborate closely with project staff to create technical product documentation for end-users of a complex database system. You will be responsible for producing detailed documentation, including tutorials, user guides, troubleshooting manuals, and reference manuals, ensuring that all materials are accessible and user-friendly. You will also be tasked with gathering feedback, creating video tutorials, and providing technical support within a team environment.
Key Responsibilities:
- Collaborate with project staff to develop technical documentation for the Texas Air Emissions Repository (TexAER) database.
- Outline, format, and produce comprehensive program and end-user documentation, integrating appropriate visualizations.
- Create various documentation types, including tutorials, user guides, troubleshooting manuals, and reference manuals.
- Collect and document feedback from staff on draft documents and incorporate changes as directed by your supervisor.
- Produce video tutorials that adhere to TCEQ, DIR, and World Wide Web Consortium (W3C) specifications and standards.
- Communicate effectively with individuals of varying technical backgrounds and provide technical support and testing as needed.
Experience Requirements:
- 8 years of required experience in web page user interface design and developing end-user documents for complex relational database applications.
- Excellent written and oral communication skills, capable of engaging effectively with people at all technical levels.
- 5 years of preferred knowledge in the following areas:
- Limitations and capabilities of computer systems and their integration with end-user business processes.
- Skills in preparing technical documents of varying complexities for both technical and non-technical audiences.
- Proficiency in analyzing and interpreting data.
ASSYST is an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, disability, military status, national origin or any other characteristic protected under federal, state, or applicable local law.
