Required Skills and Experience *
Prepares, stages, sets up, and performs startups and shutdowns (e.g., racks, hard drives, switches) according to specific instructions provided via checklists, guides, standard protocols, and emails; assists and provides guidance to other technicians to complete challenging or complex tasks.
Performs diagnostics and troubleshooting following standard procedures, quickly identifies the cause(s) of issues with minimal customer and business disruption.
Follows procedures to communicate, report, and escalate incidents to appropriate Shift leads.
Nice to Have Skills and Experience
Linux PXE experience
Job Description *
Computer or Server hardware knowledge with an understanding of component & system type failures
Administer software tools (e.g.: diagnostics, tests, FW updates) experience in real-time issue resolution during deployment execution
Experience with Linux PXE services a plus.
A growth mindset and commitment to continued process improvement
