***Legal Invoice Analyst II***
***Hybrid in Glastonbury,CT***
***Contract 6 months (Possible conversion/extension) ***
***Pay rate: Up to $28/Hr. on W2***
MUST HAVE:
- Bachelor's Degree required.
- Juris Doctor degree from an ABA-accredited law school required.
- Prior experience in a legal services or legal invoice auditing environment.
About the role:
The Legal Invoice Review Quality Assurance Analyst ("QA Analyst") for the client, Fulfilment Center of Excellence will be responsible for performing the quality assurance testing for the Legal Bill Analysis Center of Excellence (LBACOE). The Legal Bill Analysis ("LBA") process involves the prompt, accurate and efficient auditing of electronically submitted legal fee and expense invoices submitted by law firms and vendors of our clients.
Responsibilities:
- Support internal management in documenting performance metrics for internal use and use with clients and law firms.
- Communicate and calibrate with audit team and appeals team members as part of critical legal expert QA Analyst "task force" that resolves ambiguities or "close judgment calls" in interpretation of client guidelines when applied to complex legal invoicing scenarios.
- Strong understanding of legal terminology and claims legal situations, multijurisdictional exposure preferred.
- Using sound discretion and legal expertise, analyze and condense legal service agreements to produce effective operational outputs meeting and, in some cases, exceeding customer expectations.
- Self-motivated with an ability to work independently and with very limited supervision after training.
- Excellent computer skills with the ability to learn the electronic legal bill submission and auditing software
- Sound command of the English language-- grammar, syntax, and style -- including an understanding of the conventions of punctuation and capitalization
- Excellent spelling and proofreading skills
- Effective communication skills - ability to obtain information from others and deliver information to others orally and in written form
- Organizational skills, including the ability to organize work in an orderly fashion conducive to the prompt, efficient review of an appropriate number of legal invoices in each day or time period.
- Familiarity with common business math and possess appropriate business telephone skills
- Ability to carry out detailed written or verbal instructions; ability to respond to requests effectively and efficiently
Qualifications:
- Bachelor's Degree required.
- Juris Doctor degree from an ABA-accredited law school required.
- Required Experience: 0-2 years of the following experience.
- Prior experience in a legal services or legal invoice auditing environment.
- Prior experience with direct communication with law firms in a legal billing context.
- Experience with handling conflict with law firms, in writing and telephonically.
- Highly developed communication skills, including both excellent written and verbal skills.
- Firm grasp of the Federal and/or State Rules of Civil Procedure.
- Insurance Defense and civil litigation experience preferred.
- Prior legal invoice auditing experience either in-house or with a third-party legal invoice auditing company strongly preferred.
