Job Title: Workstation Technician
Location: San Francisco, CA 94115
Overview: Apex Systems is looking to add multiple Workstation Technicians to support our client in San Francisco, CA. We are aiming to screen and submit qualified candidates as early as this week!
Schedule: Normal business hours, Monday to Friday
Compensation: $24-26/hr (overtime rate of $36-39/hr when applicable)
Benefits: Enjoy a weekly pay structure along with access to health, dental, vision, and 401k benefits.
Main Responsibilities:
- Support a robust Microsoft-based network running Windows 10/11, Microsoft Office 365, MS Teams, etc.
- Provide basic desktop and networking support, including knowledge of Windows operating systems, OS error conditions, IPConfig command, Active Directory, DHCP, DNS, and Group Policy.
- Demonstrate expertise in PC desktop, laptop, and tablet support.
- Mac experience is a plus.
- Receive assets, move equipment within and/or between facilities, and stage equipment for build/image activity.
- Interview clients as part of pre-deployment asset discovery.
- Execute equipment replacement activities, update asset management systems to reflect work performed, and report and monitor daily activity.
- Install and maintain PC hardware and software, troubleshoot network usage and computer peripherals.
- Perform data transfer and recovery, resolve network communication problems independently, manage email administration, prepare assets for disposition, and handle other administrative duties.
Skills Required:
- Minimum 2 years of experience with PC support, including deployment.
- Minimum 2 years of experience with PC hardware troubleshooting and repair.
- Proficient in installing Windows, software, and applications.
- Minimum 1 year of experience with direct client interaction and proven customer service.
- Ability to follow written and verbal instructions.
- Demonstrated ability to read and understand technical manuals and schematics.
- Manage incoming and outgoing assets.
- Use KP tools to execute PC activity.
- Collaborate with teammates to identify process improvements.
- Experience in profile management and data transfer.
- Advanced user of Microsoft Office applications (Word, Excel, PowerPoint, and Access).
Physical Demands:
- Ability to team-lift 50 lbs.
Driving:
- Most site distances average 20 miles.
EEO Employer
Apex Systems is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, political affiliation, union membership, or any other characteristic protected by law. Apex will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation in using our website for a search or application, please contact our Employee Services Department at employeeservices@apexsystems.com or 844-463-6178.
