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TAM Residential was formed because we wanted to provide an excellent customer service experience for everyone. We provide our team members with a work environment that will help them grow in their career, help them obtain your personal goals, use their talents to contribute to the team, and to have FUN!!
TAM was awarded NAA's Top Employer for 2022!
Leasing Professional Job Summary:
The Leasing Professional is responsible for marketing and leasing apartment homes to prospective residents. The Leasing Professional will develop positive relationships with current tenants and address their needs in a professional manner. This role requires exceptional customer service, sales and communication skills as well as an understanding of the rental market, TAM Residential's policies and procedures and Fair Housing Laws.
ESSENTIAL JOB FUNCTIONS:
- It is the responsibility of the Leasing Professional to maintain at all times the quality appearance of the leasing center.
- To ensure at all times an adequate supply of leasing aids and forms.
- To use the telephone professionally and effectively for leasing.
- To greet, show, and lease to qualified prospects.
- To collect security deposits and application fees from the prospects following company policy of NO CASH.
- To fully comprehend and be able to explain every paragraph of the lease contract.
- To verify all new move-in packets following company standards.
- To thoroughly understand the daily, weekly and monthly leasing traffic reports.
- To coordinate move-in dates with the Community Manager.
- To thoroughly understand and abide by all Fair Housing Laws.
- To achieve and maintain an average closing ratio of 50% or better.
- To maintain a working relationship with a referral agencies, including businesses and merchants.
- To physically shop competitive properties and know current rental rates of the competition.
- To report to work on time with a neat and professional appearance. To be courteous and pleasant to residents and associates at all times.
- To assist with all resident activities and communication.
- To meet with new residents to insure satisfaction in their new apartment home. To assist in obtaining renewal of expiring leases within the specific time period.
- Other duties as assigned.
SKILLS & ABILITIES:
To perform this job successfully, an individual must be able to perform each essential function satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- Ability to communicate clearly, both written and verbal.
- Basic computer or typing skills.
- Basic math skills.
- Ability to work with people of diverse backgrounds.
- Excellent interpersonal skills.
WORKING CONDITIONS:
- Ability to operate in an open work area with moderate everyday noise.
- Ability to work from multiple locations.
- Ability to perform other duties as required.
PHYSICAL DEMANDS:
- Ability to frequently, and sometimes for long periods of time, sit, stand, climb and descend stairs, walk, extend arms and hands forward and overhead, using fingers to grasp, and carry.
- Must be able to bend, crouch, kneel, or stoop on occasion.
- Must be able to lift and carry up to 25lbs occasionally, frequently up to 15 pounds.
- Must have up-close and distance vision.
COMPENSATION:
SCHEDULE:
- 8:00 AM to 5:00 PM, Tuesday-Saturday
BENEFITS:
Associates who are regularly scheduled for and work 30 hours or more per week are eligible for company-sponsored benefits the 1st day of the month, following completion of 30 continuous days of employment. Benefits offered include medical, dental and vision coverage, as well as 401K and life insurance. Regular, full-time associates are eligible to accrue paid time off (PTO) and holiday pay. Company employees are eligible to accrue up to 15 days (120 hours) of paid time off (PTO) per year. Accrued and unused PTO shall carryover from year to year up to a maximum accrual cap of 10 days (80 hours).
Please click this link for a description of our Benefit Offerings: 2023 TAM Residential Benefits
EEOC:
TAM Residential is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status.
Compensation details: 22-24
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