The Branch Manager is directly responsible for efficient, effective management of a full-service Branch office. Ensures that established policies and procedures are followed, and delegates some of the day-to-day operations to the Universal Banker Associate (UBA) in order to be available to make business calls and to represent the Bank at civic and service club functions. The Branch Manager is also directly responsible for the growth and profitability of the branch by achieving yearly new business sales goals with a focus on generating new consumer loans, mortgage loan referrals, and commercial loan referrals. Additionally, the Branch Manager is responsible for developing a Sales and Consultative environment within their unit, as well as, developing their staff with training and other professional development means. The Branch Manager must also develop a working relationship with Liberty Insurance Agency to generate leads.
Essential Duties and Responsibilities include the following. Other duties may be assigned.
- Oversees and directs activities of branch to ensure profitability and operational efficiency.
- Generate new consumer, mortgage and commercial loans to achieve annual goals as assigned.
- Addresses customer banking needs relating to new and existing accounts.
- Generate leads for Liberty Insurance as annually assigned.
- Confers with customers and representatives of local businesses to evaluate current usage and promote improved and expanded services.
- Promotes and cross-sells bank products and services as appropriate to customer requirements.
- Develops plans for efficient use of internal resources, equipment, and employees.
- Opens new accounts, receives initial account deposits, and ensures that all new accounts are properly processed.
- Explains various bank services available, i.e. checking, savings, IRA's, Certificates of Deposit, etc. to customers; defines advantages and limitations of each program.
- Approves checks within authority level.
- Accepts loan and credit card applications.
- Participates in recruiting process and makes hiring decisions on job applicants.
- Sets employee goals and regularly evaluates performance.
- Provides on-going employee training.
- Other duties as assigned.
Compensation: $50k-$60k + bonuses + Health/Dental/Vision/401k matching/Tuition Reimbursement Benefits
REQUIRED SKILLS AND EXPERIENCE
- Bachelor's degree (preferred)
- 3-5 yrs. of Banking Operations or Banking Branch Management experience
- Cash Handling experience (understanding of credit/debit, why/what you're counting $$ for)
- Working knowledge/experience of MS Office (Word, Excel, PowerPoint, Outlook)
- Ability to multi-task
- Customer services skills
