Apex is Looking for a Plant IT Support Consultant
- Location: Onsite Louisville, KY
- Role: Plant IT Support
- Shift: 3rd shift
- Pay Range: $35-$43.92 per hour
- Duration: 12-month contract
Top 3 Skills
- Ability to work on-site with flexible hours
- Technical support experience in a manufacturing environment
- Strong problem-solving and troubleshooting skills
- Experience with network equipment and server support
- Ability to develop and maintain support documentation
Position Description
Join our Information Technology Operations team at the Louisville Assembly Plant, home of the Escape and Corsair. This role supports both ICE (Internal Combustion Engine) and BHEV (Battery/Hybrid Electric Vehicle) production. As a member of Site IT, you’ll play a crucial role in supporting the plant’s IT infrastructure and application services, contributing to the production of high-quality vehicles. You’ll also support process improvement efforts towards flexible and lean manufacturing, enabling the Factory of Tomorrow with technologies like IIOT, software-defined networks, and digital solutions.
Key Responsibilities
- Support a multi-shift operation with flexible hours, including weekends if necessary
- Provide technical support for IT applications, infrastructure, operating systems, and end-user productivity tools
- Interface with corporate IT and business owners to prioritize improvement efforts
- Resolve incidents, execute business continuity plans, and support escalations
- Maintain and integrate applications and hardware
- Assist the Site IT Manager with managing assignments and workload
- Develop and maintain accurate support documentation
- Support local network equipment in a Cisco-based environment
- Support local servers in both physical and virtual environments (Windows and Linux)
- Support Factory of Tomorrow deployments using IIOT, iOS, software-defined networks, mobile, and Android equipment
Skills Required
- Ability to work on-site with flexible hours
- Technical support experience in a manufacturing environment
- Strong problem-solving and troubleshooting skills
- Experience with network equipment and server support
- Ability to develop and maintain support documentation
Experience Required
- Eagerness to learn and practice within defined IT operations
- Strong desire to learn manufacturing and business practices
- Understanding of computer-based tools and computing infrastructure
- Willingness to work in a high-pressure production environment
- Commitment to supporting a 24x7 operation
- Willingness to adapt to new technologies and work in a semi-tempered plant floor environment
Education Required
