McKinley Marketing Partner's client is looking for a director of business operations to join their team. The director will oversee the organization’s internal day-to-day business functions and manage key business areas such as contracts, facilities, IT, and operational processes, ensuring that the organization meets its performance goals. Candidates should have excellent organizational, communication, and relationship-building skills to foster trust with colleagues, Board members, external partners, and more.
This is an onsite position. Candidates must be able to commute to Lorton, VA.
Responsibilities
- Work collaboratively with the CEO and CFO to manage day-to-day operations
- Develop operational plans and measurement tools to assess staff progress against goals
- Work with program directors to integrate operational improvements into service delivery and assess program efficiency, profitability, and short and long-term viability
- Ensure effective management of projects and events, providing oversight/support for all needs
- Establish, document, and maintain standardized processes across multiple departments and functions within the organization to help streamline efficient and effective operations
- Assist in policy creation and communication across the organization and maintain confidential administrative and personnel filing system
- Manage standardization of job descriptions and performance management and evaluations.
- Handle sensitive and confidential information with the utmost discretion. Ensure compliance with policies and procedures regarding confidentiality and data protection.
- Work with CFO to ensure HR processes, including policies and employee handbook, are effectively implemented and communicated to team members.
- Collaborate with CFO to develop, monitor, and report on the company's budget and financial health
- Collaborate with CFO to ensure transparency and efficiency in budgeting/resource allocation across departments
- Work with administrative staff to maintain all aspects of office systems including IT (hardware, software, phones, copier, etc.), to ensure optimal functionality/support of daily operations
- Ensure compliance with Fairfax County permitting and Fire Marshall regulations, and act as a liaison with Fairfax County Facilities Management
- Ensure information systems are aligned with operational needs and manage communication between stakeholders and vendors
- Manage studio and commercial sub-licenses, ensuring they are current and compliant
Requirements
- Bachelor’s degree or equivalent experience required; MBA/advanced degree preferred
- 7-10 years of experience in business operations or management experience
- Experience managing multidisciplinary teams, with proven performance/management abilities
- Strong operational expertise, including budget, project, process, and resource management
- Knowledge of nonprofit finance and accounting practices is highly desirable
- Exceptional written and verbal communication skills
- Proficiency with Microsoft Office 365; CRM and financial software experience a plus
- Ability to work 9-5 PM (Monday-Friday) and on weekends for events or special meetings
