Angel Kids Pediatrics is the largest Pediatric group in Jacksonville,Fl, with 9 offices and 22 providers caring for more than 30,000 children in the greater Jacksonville area, our practice is growing and in looking for a Chief Operation Officer who has a track records of managing a practice of this size and can prove ability to help the expansion plan and have a great understanding of the global picture of the health care and know how to apply that to the local market here in Jacksonville, our practice has population health management contracts, other quality programs and many metrics to meet.
As the Chief Operating Officer (COO) for our pediatric primary care network with multiple locations, your responsibilities will include strategic leadership in managing the operational aspects of each facility. You will coordinate and optimize workflow across locations, ensuring consistent and high-quality patient care. Your role involves implementing operational efficiencies, overseeing resource allocation, and fostering collaboration among diverse healthcare teams. The COO will play a crucial part in expanding the network, developing and implementing policies, and maintaining compliance with healthcare regulations across all locations. Strong leadership skills, strategic planning, and a focus on achieving operational excellence are key aspects of this role.
Responsibilities
- Supports organization in building quality improvement infrastructure. Activities include team-building, improving communication, facilitating meetings, and helping to develop leadership skills.
- Able to determine the key business issues and develop appropriate action plans from various perspectives.
- Will be managed by performance metrics; e.g. daily/weekly/monthly productivity measures, and results reporting.
- Able to articulate operations of the program, health policy trends, and any applicable regulations related to the responsible technical area.
- Designs and plans gathering and analysis of baseline data, and ongoing assessment of success throughout the project; provides ongoing support to practitioners by collecting and interpreting both quantitative and qualitative data, communicating results, and developing action plans accordingly.
- Observes, documents and analyzes practice operations to identify improvement opportunities; defines and aligns program improvement goals with practice’s improvement priorities and assists practice in incorporating the changes into daily routines and workflow to increase adoption.
- Consults with and enables practitioners at each phase of improvement (i.e., setting goals, thought partnering and recommending strategies or innovations, and execution) by providing tools, trainings, guiding them through rapid-cycle tests of change, and assisting when obstacles arise.
- Provides direct technical support with health information technology (HIT) implementation and development of registries and decision support systems.
- Assists practices with producing quality reporting for program specific measures and for patient centered medical home programs (e.g. NCQA).
- Utilizes several data systems, including quality registries.
- Educate, document, and conduct progress checks to monitor clinicians in order to accelerate their quality performance efforts.
- Develops and coordinates all outreach efforts with internal and external stakeholders.
ORGANIZATIONAL EXPECTATIONS:
The Practice Manager should demonstrate behavior which supports the Angel Kids Pediatric mission and vision, as well as the following general expectations:
- Attend required orientation and training seminars.
- Meet production standards within established time requirements.
- Work product and performance meets quality standards.
- Demonstrate respect and positive interpersonal skills with patients, clients, the public, managers, and co-workers--a team player.
- Maintain confidentiality of patient care and business matters.
- Observe time, attendance and dress code standards.
- Protect the safety of others and of the physical plant and equipment, following institution policies, fire, safety and infection control regulations.
Qualifications:
Business degree and experience in healthcare management, preferably Pediatric ambulatory care setting, with emphasis on value based care experience.
Any Candidate who does not have those qualifications/experience might not qualify for the job.
Benefits:
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Schedule:
Work Location: In person
