Description
We are looking for an experienced and detail-oriented Technical Writer to join our team. The ideal candidate has a background in technical writing, with a strong focus on process improvement, working across multiple time zones, and engaging with third-party companies. This role requires excellent coordination and communication skills, along with the ability to gather and document product functionality from engineers. The candidate must be capable of working in multilingual and process-driven environments, with a commitment to delivering high-quality documentation.
Key Responsibilities
- Collaborate with engineers and other technical staff to document product functionality, ensuring all processes and systems are accurately recorded.
- Perform gap analysis and ask detailed questions to clarify and refine product features and technical processes.
- Manage multiple time zone coordination, ensuring timely completion of documentation tasks across global teams.
- Engage with third-party companies to ensure documentation aligns with external requirements and standards.
- Work in a multilingual environment, ensuring documentation is clear and accessible to global stakeholders.
- Drive continuous improvement in documentation processes, optimizing workflows for clarity and efficiency.
- Maintain a quality-driven approach to all documentation tasks, ensuring accuracy, consistency, and timeliness.
- Write clear, concise, and user-friendly content that explains complex technical information for both technical and non-technical audiences.
- Provide a non-confidential writing sample showcasing your technical writing skills as part of the application process.
Requirements
- Strong attention to detail, with a focus on quality and precision.
- Proven experience in technical writing, particularly in documenting product functionality based on input from engineers and technical teams.
- Experience working with third-party companies, ensuring documentation meets external requirements.
- Experience in multilingual environments, comfortable navigating linguistic and cultural nuances.
- Strong task management and coordination skills, particularly in managing deadlines across multiple time zones.
- Experience in process-driven environments with an operational focus on continuous improvement.
- Ability to provide a non-confidential writing sample as part of the application process.
- Excellent verbal and written communication skills.
Preferred Qualifications
- Familiarity with documenting product functionality for technical products.
- Experience in operational roles, with a focus on improving processes and workflows.
- Ability to work efficiently in a fast-paced, process-oriented environment.
Education
- Bachelor’s degree in Technical Writing, Communications, Engineering, or a related field.
- Relevant certifications or advanced degrees are a plus.
Benefits
- Medical, Dental, Vision, and Life Insurance.
- 401K Matching.
- Paid Time Off (PTO) and Sick Leave.
