The Site Manager is responsible for providing operational oversight and patient-focused leadership across all clinical research activities at a designated site(s). The Site Manager is responsible for managing the site’s budget and financial performance, and for proper delegation, execution and conduct across clinical trial protocols and procedures. The Site Manager oversees and manages all aspects of the clinical trial process to ensure adherence to regulatory compliance and company policies.
Essential Job Functions:
● Lead business and clinical operations through effective management of multiple Phase II through Phase IV clinical research trials across study site selection, start-up, monitoring, patient recruitment, and study close-out
● Manage and direct qualified personnel, ensure staff complete required training
● Establish and communicate performance expectations and guidelines to site staff
● Identify and manage issues, provide corrective coaching/disciplinary action as needed
● Responsible for ordering and delivery of site inventory, supplies, and materials
● In collaboration with the team, promptly provide information required for accurate completion of Feasibility Questionnaires
● Proactively engage and collaborate with the clinical staff/Principal Investigator (PI) to address any study and/or clinical quality related issues
● Positively represent the Network in all interactions to ensure timely, professional, and effective communications occur with Sponsors, CROs and IRBs
● Facilitate successful patient recruitment efforts and ongoing patient outreach initiatives to exceed study goals
Qualifications
● BA or BA required
● 5+ years clinical operations or healthcare management experience preferred
● Working knowledge of clinical research study protocols and industry standards
● Strong organizational skills with the ability to multitask with ability to prioritize effectively in a fast-paced environment
● Excellent communication, interpersonal, and presentation skills
● Proficient in Microsoft Office Suite (Word, Excel, PowerPoint)
● Ability to handle sensitive information and confident information
● Familiarity with medical terminology and procedures
