Digital Business Analyst III
Brooksource Fortune 200 Client
Hybrid Schedule - T-TH ONSITE (77002)
Job Summary
Acts as a liaison between technical staff and business owners. Contributes advanced knowledge in formulating systems scope and objectives relative to the organization's business plan and user requirements, process flow definitions and functional specifications.
Essential Duties and Responsibilities
- Documents requirements and formulates test plans with QA and other partner groups prior to requesting business user testing.
- Coordinates with users to determine and document business and user requirements, process flow definitions, and functional specifications.
- Responsible for document repositories, maintenance and updates of project documentation library.
- Leads project team with gaining business user acceptance.
- Reviews progress and evaluates results for accuracy and efficiency.
Education and Experience Required
Bachelor’s Degree, or equivalent experience, in Computer Science, MIS, Business Administration or similar area of study, and four or more years previous experience.
Preferred Experience
- 4+ years’ experience working on Salesforce Marketing Cloud as a Consultant or BA
- Knowledge of the overall SFMC suite and able to guide customers to the right solution
- Understanding of Salesforce Core Clouds and how they can be integrated with SFMC
- Worked closely with stakeholders & decision makers to gather requirements and work with end users
- Able to document technical specifications and design technical solutions from requirements
- Knowledge of AMPscript, HTML, CSS & JavaScript
- Salesforce Marketing Cloud Certificates: Email Specialist; Marketing Cloud Intelligence (Optional)
