Job Description
Mainfreight International is a global, full-service supply chain provider seeking exemplary candidate to join our NYC Ocean Import Operations team.
Become a part of a leading global supply chain company as a customer service representative. This position requires candidates be based near Elizabeth, NJ. You will be responsible for operating shipments from start to finish for a set of existing accounts.
Key Responsibilities:
- Handle import FCL and LCL shipments from the booking phase through to delivery.
- Operational tasks will consist of booking, tracking, sending arrival notices, arranging deliveries, and invoicing.
- Communicating updates and information to customers in a timely manner via email and phone.
- Working with branches globally to arrange shipments.
- Coordinating with third party vendors and internal team members.
- Quoting and working to increase business from existing accounts.
Requirements
- Bachelor’s Degree in Business, Logistics, or a related field, or at least 3 years of relevant industry experience.
- Experience in freight forwarding; or international business experience.
- Excellent verbal and written communication skills.
Ideal Candidate:
- At least 1 year of experience in freight forwarding, with a focus on multi-modal operations such as air and/or ocean freight.
- Ability to plan effectively and manage schedules to meet deadlines and customer expectations.
- Cargowise Experience, or certification is a plus.
- You have a positive and enthusiastic attitude.
- You are results driven and strive to achieve excellence.
- You take responsibility and have a solution focused, pro-active approach.
- You are looking for a long-term relationship in a company where you can develop and grow your career.
Benefits
- Comprehensive benefits package including medical, dental, and life insurance.
- 401(k) plan with company matching.
