Job Description
Must Have Primary Skills
Network Switching, Routing and Wireless L2/L3 Knowledge
Migrate customers from legacy routing technologies to Palo Alto Networks SD-WAN platforms
Lead and coordinate the installation of Palo Alto Networks SD-WAN products, including equipment and software as coordinated through the Professional Services team
Hosting Site integration meetings/conference calls for design and planning the installation with the customer
Installing, configuring, and testing the network to the plan
Submitting post-install documentation as required and provide closure concerning any remaining action items
Be the Subject Matter Expert to the Customer as related to for SD-WAN products
Ensure client needs are met, and deliverables produced on time according to specified project deliverables/scope
Clear and consistent communication with customers
Coordinating with Vendor to fix the issues
Coordinating with Project Managers to support any project implementations
Good to have Secondary Skills
ITSM Process Knowledge
Proven analytical and problem-solving skills
Leadership skills
