Are you an experienced Training and Development professional with a passion for improving cultures and processes? Do you thrive in a fast-paced, expanding environment with high growth potential? Are you highly organized with an acute attention to detail?
Journeyman is growing quickly, both internally and externally, and our HR team requires an experienced self-starter who is ready to assist us with taking the organization to the next level.
Basic Function: The Training and Development Manager is responsible for designing, developing, and delivering effective training programs to meet company needs.
All team members must uphold and embody Journeyman’s Core Values.
CORE VALUES:
GRIT
- No challenge is too great.
- Goals worth pursuing are never easy and perseverance and determination are essential to success.
- There is no substitute for time and effort and good things will come from those efforts.
ALWAYS A JOURNEYMAN
- The pursuit of excellence is lifelong and mastery is an illusion.
- Joy is in the daily work and the pursuit of excellence, not a final destination.
- A focus on continual improvement and doing our best.
1st CUSTOMER
- Treat every customer with the mindset that they are the business’ first-ever customer.
- Treat customers with authenticity, kindness, warmth, care, and friendliness. Be engaging, helpful, and willing to offer a magical experience.
- Be available and provide timely responses in all capacities.
- Extend this mindset to our vendors, suppliers, partners, and especially our fellow employees, never taking any of them for granted.
AMBASSADOR
- Take pride and ownership in your work.
- Engage and actively participate in your work and company activities.
- Be a positive force in the workplace, creating a culture of positivity.
- Extend common courtesy to yourself, employees, and guests.
- Evangelize and promote the company and brand.
We believe hard work and dedication deserve to be rewarded. To that end, we provide a comprehensive benefits and incentives package.
Here’s a peek at what you will receive as a Journeyman team member:
- Outstanding Growth Opportunity!
- Paid Time Off
- 401(k) with Employer Match
- Medical, Dental, Vision, Life, and Supplemental Insurance Options
- Free Monthly Bottle of Spirit (21+)
- Loyalty Incentives (ask about our 5-Year Bottle Reward!)
- 25% Employee Discount
- Monthly Welcome Tour with Owner/Founder, Bill Welter
- Annual Employee Putting Competition
- 3 Annual Employee Parties
PRINICIPAL DUTIES:
- Determine current skill, knowledge, and behavior levels and assess gaps toward accomplishing company goals and objectives.
- Prioritize training needs based upon their impact on organizational goals, employee performance, and potential Return on Investment (ROI).
- Create and manage a comprehensive plan that includes training content, delivery methods, timelines, and evaluation methods.
- Create and manage training materials and delivery methods that are engaging, informative, and relevant.
- Ensure timely and accurate delivery of effective training.
- Define goals and objectives and collect data to measure the effectiveness of training.
- Identify and report areas for improvement.
- Modify content, delivery methods, and evaluations methods as necessary.
- Provide access to learning resources.
- Encourage participation in training and development activities.
- Ensure key leadership and managers are developing individually and as units.
- Develop, locate, and manage team-building opportunities at all levels.
- Work with department heads to create development and succession plans.
Requirements
QUALIFICATIONS:
- Bachelor's degree in relevant field.
- Five years of experience leading and conducting existing training and development programs with an ability to design and implement similar programs in new environments.
- Five years of experience designing and implementing employee training and development programs preferred.
- Familiarity with traditional and modern training methods (mentoring, coaching, on-the-job or in classroom training, e-learning, workshops, simulations etc.)
- Excellent communication and leadership skills.
- Ability to plan, multi-task, and manage time effectively
- Strong writing and record-keeping ability for reports and training manuals.
- Good computer and database skills.
- Participation in/familiarity with Entrepreneurial Operating Systems (EOS) preferred.
- Certified Professional in Talent Development (CPTD) credential preferred.
REQUIRED SKILLS AND ABILITIES:
- Excellent verbal and written communication skills.
- Strong presentation skills.
- Adept with a variety of multimedia training platforms and methods.
- Ability to evaluate and research training options and alternatives.
- Ability to design and implement effective training and development.
OTHER REQUIREMENTS:
- Must display a willingness to assist the business in other areas of capability, as necessary.
- Must be 18 years of age or older.
- Must be legally authorized to work in the United States.
- Must have reliable transportation.
