Summary of position:
Correctional Health Services (CHS) Information Technology (IT) group supports the IT and operational activities of CHS by providing business analysis, project management, application programming and reporting, vendor relationship management and software support services. The Special Projects Analyst will work with Clinical and Operations staff to implement support and improve various internal applications for management and quality improvement efforts. The Special Projects Analyst will serve as the primary point of contact for clinics and work on-site to transfer skills for using Clinical Provider scheduling systems and Personnel tracking application. By working closely with various staff within the agency the Special Projects Analyst will implementing processes and systems improvements that lead to improved quality of care patient health outcomes and overall business processes across all CHS departments. Candidate will also be involved in the requirement analysis and development of new application systems. Train new staff on CHS systems and conduct ongoing refreshing trainings and trainings to support system upgrades. Work closely with all CHS departments’ staff to identify and document new functionalities, or enhancements to existing ones, for all applications implemented. Develop and deliver guides, presentations, and trainings in group settings and via webinars to internal and external audiences. Provide technical assistance to providers to help them improve business processes. Provide on-site support to facilities. Monitor systems and troubleshoot issues. Serve as a liaison between practice providers and various teams to provide feedback on quality improvement efforts.
Department Preferences:
Minimum of a baccalaureate degree from an accredited college, preferably in computer science or related field. Data management and analytical skills (SQL, Excel, etc). Health care information technology background. Willing to work in a secure, 24/7 correctional environment. Possess good communication skills. Possess good time management and organizational skills. Successful candidate will possess strong computer skills with proficiency using Microsoft Office, PowerPoint. Qualification Requirements: A Master Degree from an accredited college or university with a major in Computer Science, Systems engineering, applied Mathematics, Business Administration, Economics/Statistics, Telecommunications, Data communications, or a related field of study; and two (2) years of progressive, responsible experience in the field of data processing, computer systems, and applications; A Baccalaureate Degree from an accredited college or university with a major in Computer Science, Systems engineering, applied Mathematics, Business Administration, Economics/Statistics, Telecommunications, Data communications, or a related field of study; and five (5) years of progressive, responsible experience in the field of data processing, computer systems, and applications.
Qualification Requirements:
- A Masters Degree or advanced clinical degree from an accredited college or university and two years of experience serving as a lead in soliciting, defining, and managing requirements for internally and externally developed software in a clinical, allied health, non-allied health, behavioral health, information technology, information services, business, analytics or related area; or, one year of experience in a relevant clinical and/or healthcare administration role/function; or
- A Baccalaureate Degree from an accredited college or university and five years of experience as described above; or
- A satisfactory combination of education, training, and experience.
- Specialty certification(s) issued by a national commercially available program, state, professional society, academic or technical institution in an area(s) listed above, may be credited on a month-to-month basis toward the required work experience for a total of one year.
