CANDIDATES MUST HOLD AN ACTIVE TS/SCI CI Poly to be considered for the opportunity
Job Description:
Skilled Linux Systems Administrator to provide system management, daily monitoring and optimization. In this role, you will provide technical leadership and execution, and be supporting HPE’s mission-critical customers, providing pre-installation configuration, on-site integration, administration, and customer enablement of HPE’s computing solution.
TS/SCI with Poly clearance REQUIRED
US citizenship is required
Location: Onsite Annapolis Junction, Maryland
In this role, you will:
- Work as an active member of the HPE account team, interacting with the Service Delivery Manager, Sales, the customer, and site staff
- Answer customer inquiries concerning system software versions, product lifecycles, new releases, and third-party applications
- Maintain the Linux system availability to the customer, but also create and document site procedures, system diagrams, and other configuration or support documents
- Maintain system software and firmware revisions, including patches, updates, and OS upgrades
- Solve system hardware, software, and third-party software issues, and provide detailed and thoughtful analysis of problem and solution
- Gather data, perform analysis, and escalate problems to higher-level product support groups and appropriate management when necessary to ensure timely resolution of system or customer issues
- Implement solutions, repairs and workarounds, fully documenting steps taken when required
- Document and share troubleshooting techniques, new ideas, and utilities to help develop and grow organizational knowledge
- Manage software issues for both the system and user applications, submitting and tracking bugs as required
Required Knowledge and Skills:
- Linux operating systems (RHEL or SLES), workload management systems, parallel file systems, networking and security
- Technical skills to investigate and resolve complex problems
- Direct experience and demonstrated proficiency with multiple programming and scripting languages (e.g. Perl, Python, C, etc.) preferred
- Ability to maintain system software, utilizing debugging tools for problem isolation; will perform software builds, software upgrades, and patch installation as needed
- Possess the organizational and analytical skills needed to effectively isolate both hardware and software problems and drive solutions through to conclusion
- Able to clearly document processes and procedures with a focus toward mentoring and knowledge sharing
Required Education and Experience:
- Bachelor’s degree in Computer Science, Engineering, or related area of study OR equivalent work experience
- 3+ years’ HPC-related experience, ideally with large-scale HPC and parallel file system administration and support
Apex Benefits Overview: Apex offers a range of supplemental benefits, including medical, dental, vision, life, disability, and other insurance plans that offer an optional layer of financial protection. We offer an ESPP (employee stock purchase program) and a 401K program which allows you to contribute typically within 30 days of starting, with a company match after 12 months of tenure. Apex also offers a HSA (Health Savings Account on the HDHP plan), a SupportLinc Employee Assistance Program (EAP) with up to 8 free counseling sessions, a corporate discount savings program and other discounts. In terms of professional development, Apex hosts an on-demand training program, provides access to certification prep and a library of technical and leadership courses/books/seminars once you have 6+ months of tenure, and certification discounts and other perks to associations that include CompTIA and IIBA. Apex has a dedicated customer service team for our Consultants that can address questions around benefits and other resources, as well as a certified Career Coach. You can access a full list of our benefits, programs, support teams and resources within our ‘Welcome Packet’ as well, which an Apex team member can provide.
