Company Description
BOND: is a private matchmaking club based in New York, NY, that introduces like-minded members for dating and relationships. The club focuses on curated individual introductions to connect Manhattan's engaging singles, emphasizing selectivity and quality partnerships.
Role Description
This is a full-time hybrid role for a Customer Success Manager at BOND Select Dating. The Customer Success Manager will be responsible for managing customer relationships, analyzing customer satisfaction and retention metrics, building strong relationships with clients, and providing exceptional customer service. This role is based in New York, NY, with flexibility for some remote work.
Qualifications
- Customer Satisfaction and Customer Retention skills
- Analytical Skills for measuring and interpreting customer data
- Relationship Building abilities with clients
- Customer Service expertise in addressing client needs
- Excellent communication and interpersonal skills
- Ability to work independently and collaboratively
- Experience in the matchmaking or dating industry is a plus
- Bachelor's degree in Business Administration, Marketing, Psychology, or related field
