Job Location: New York, NYC (3 days onsite & 2 days remote)
Working closely with trading and sales desks the candidate will be responsible for the support of Flow Credit trading with specific focus on in-house applications and flows to external ECNs to cover trade life-cycle, trade capture, risk management and PnL. First point of contact for all traders and front office personnel to resolve issues with trader tools and any business related information quality which may have fiscal impact if not resolved quickly.
The individual should be able to support solutions efficiently and effectively, and demonstrate strong communications skills. The successful candidate must have the ability to multi-task and prioritise accordingly in a fast paced and demanding environment. They must be results oriented, high levels of service delivery and commitment is a must.
• Good understanding of Bonds and Credit derivatives and the trade life cycle (CDS, Index, Index Options).
• Strong understanding of Electronic trading, STP (straight thru processing) and Trade negotiation
• Provide first level/desk facing support for users of Credit Derivatives and Cash (Bond) applications.
• Work closely with users, answering their queries and raising development requests as they are presented.
• Escalation and timely resolution of production issues, using fundamental problem management disciplines
• Liaise between Credit applications users and technology teams to address user queries and issues
• Perform analysis around new requirements or improvements to the current system based on analysis and feedback from key traders and Trade assistants
• Develop and Maintain documentation for reference as a knowledge base for training and incident mgt
Experience Required:
• Experience with FICC Credit Trading Applications and trade life cycle management.
• Strong business application support and problem diagnosis skills - Strong desire/ability to jump in and investigate issues, resolve problems, and communicate status.
• Ability to deal with a high pressure trading environment. Manage oneself in and environment of high frequency business and technology changes adhering to release and change management principles.
• Personable, effective communicator with ability to build and maintain partnerships. Ability to deal directly with business users and development teams on a daily basis and act as primary liaison. Proven ability to handle difficult situations, users and make critical decisions.
• Understanding of financial disciplines. Business knowledge with Bonds, Credit Derivatives and FICC preferred
• Experience working with F/O or M/O in a derivatives trading business. Experience working in an investment bank preferred
• Basic tech skills. MS Office, SQL, Excel, VBA and Unix. (Python a plus)
• Communication skills: Ability to decipher, resolve and explain problems for complex issues.
• Effective time management skills – ability to prioritize and meet deadlines.
• Ability to liaise, communicate with and understand functions operated by various support groups
• Logical thinking: The ability to consolidate information from various teams, analyze the problem and provide a resolution.
******More about Dexian*******
Dexian is a leading provider of staffing, IT, and workforce solutions with over 12,000 employees and 70 locations worldwide. As one of the largest IT staffing companies and the 2nd largest minority-owned staffing company in the U.S., Dexian was formed in 2023 through the merger of DISYS and Signature Consultants. Combining the best elements of its core companies, Dexian's platform connects talent, technology, and organizations to produce game-changing results that help everyone achieve their ambitions and goals.
Dexian's brands include Dexian DISYS, Dexian Signature Consultants, Dexian Government Solutions, Dexian Talent Development and Dexian IT Solutions. Visit https://dexian.com/ to learn more.
Dexian is an Equal Opportunity Employer that recruits and hires qualified candidates without regard to race, religion, sex, sexual orientation, gender identity, age, national origin, ancestry, citizenship, disability, or veteran status.
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