About Mug Experience:
It is our vision to turn ordinary moments extraordinary through providing the best exclusive mugs in the world. We value relationships over sales with our clients. We collaborate and create world-class mugs that provide an exclusive experience. Our close-knit team is dedicated to adding value to our clients, not only by providing exclusive mugs, but by also providing the best quality, price, and speed.
Join our dynamic team at Mug Experience, a fast-growing company specializing in crafting high-quality coffee mugs. We are committed to innovation, efficiency, and delivering exceptional experiences to our clients. We operate under the Entrepreneurial Operating System (EOS) and value team members who are passionate about continuous improvement and excellence.
We care deeply about our culture and values. Before applying, please read these core values to ensure you are a great fit for our team. We have crafted them as a team over the years.
- Growth mindset and innovative
- Teamwork and collaboration
- Positive impact on society and environment
- Radiate positivity and enthusiasm
- Work/life balance
- Amaze clients and each other
- Pride in our work
Our Clients: Business to Business, buyers for destinations, entertainment, organizations.
About the position:
We are seeking an enthusiastic and skilled Operations Lead and Process Improvement Specialist to take charge of our operations. This role combines hands-on production work with strategic process development. The ideal candidate is not only proficient in manufacturing but also excels in optimizing processes, embracing new technologies, and leading teams to achieve operational excellence. Candidates should possess strong mechanical aptitude and a deep curiosity about how things function and operate.
Key Responsibilities:
Operational Leadership:
- Assume accountability for all operational aspects as per the EOS framework.
- Oversee daily production activities, ensuring efficiency and quality standards are met.
- Lead and mentor the production team, fostering a collaborative and problem-solving environment.
Hands-On Production:
- Actively participate in the production process, including crafting coffee mugs.
- Utilize excellent hand-eye coordination and manual dexterity to maintain high production standards.
- Train team members on production techniques and best practices.
Process Development and Improvement:
- Analyze current processes to identify areas for improvement and increased efficiency.
- Develop and implement standardized procedures and workflows.
- Monitor process performance and adjust strategies as necessary for continuous improvement.
Team Collaboration and Problem-Solving:
- Work closely with cross-functional teams to address operational challenges.
- Assist team members in solving problems, providing guidance, and sharing expertise.
- Promote a culture of open communication, continuous learning, and mutual support.
Qualifications:
Experience:
- Proven experience in an operations leadership role within a manufacturing or production environment.
- Hands-on production experience, preferably with products requiring manual craftsmanship.
- Demonstrated success in process development and implementing efficiency improvements.
Skills:
- Excellent manual dexterity and hand-eye coordination.
- Strong problem-solving abilities with a knack for building innovative solutions.
- Proficient in adopting and integrating new technologies and automation into existing processes.
- Exceptional interpersonal skills with the ability to communicate effectively at all levels.
- Leadership skills with experience in team building and mentoring.
Education:
- Bachelor's degree in Operations Management, Engineering, Business Administration, or a related field is preferred but not required.
Personal Attributes:
- Passionate about efficiency and continuous improvement.
- Highly motivated with a proactive approach to identifying and solving problems.
- Great with people; enjoys helping others and fostering a positive team environment.
Benefits:
Competitive salary and benefits package
Opportunity to play a pivotal role in a growing company
A collaborative and innovative work environment
Professional development opportunities
Paid holidays and generous paid time off
Simple IRA employer match (Small Business version of 401k)
Self development books covered
Forest walking trails
Employee Discount
We do have a well defined and followed Infectious Illness Policy that will need to be signed before starting. Oversimplified: It says that you will help avoid others getting sick by wearing a mask if you were recently sick or exposed to sick individuals. In the event of continued Pandemic Covid Surges; collectively, our team has become accustomed to wearing masks while working. When everyone is comfortable with Covid numbers we will stop using them.
On-site Full-time
Onsite Monday-Friday 8AM - 4:30PM CST
Job Type: Full-time
Pay: $24.00 - $26.00 per hour
Expected hours: 40 per week
Benefits:
- 401(k)
- 401(k) matching
- Employee discount
- On-the-job training
- Paid time off
- Parental leave
Schedule:
Application Question(s):
- Can you describe a self-directed accomplishment that you are proud of that was not school or work related?
Work Location: In person
