Salary Range: $55k - $70k annually
Location: On Site, Downtown Seattle, WA
Reports to: Logistics Director
Direct Reports: N/A
Company Summary:
Aqua Star (USA), Corp. is a Seattle based privately-owned, American seafood company founded in 1990. We are a leading global frozen seafood sales, marketing, and distribution enterprise. We serve food service customers, such as restaurant chains and seafood distributors, as well as retail customers: food retailers, retail wholesalers, & club warehouses.
Responsibilities:
- Hire carriers to ship product throughout the United States
- Effectively communicate with warehouses and carriers to ensure product ships and delivers in accordance with our customers’ varied requirements
- Identify and resolve freight related Losses as they occur within the supply chain
-Warehouse Mis-shipments – overages / shortages
-Carrier mishandling – damage / missing
-Customer-related allegations – proof of delivery
- Actively manage and file claims in a timely and accurate manner, ensuring proper documentation and communication with the relevant parties to resolve disputes
- Maintain smooth flow of information between Logistics and our cross-collaborative teams
- Demonstrate flexibility and the ability to multi-task, as last-minute emergencies and unforeseen issues are a standard part of the logistics process
- Assist in maintaining our carrier database – contracts and insurance documentation
- Assist with special projects as requested
Experience & Skills:
- 5+ years Logistics / freight-related experience – REQUIRED
- Proven experience identifying and managing Logistics Claims – REQUIRED
-It’s essential that the candidate has strong attention to detail and a methodical approach to claims filing to ensure accuracy and efficiency
-The ability to work under pressure, while maintaining clear communication with all involved parties (carriers, warehouses, customers) is a must
-Prior experience managing claims in high-pressure or customer-sensitive situations is highly valued.
- Perishable / frozen (food) commodity experience is a plus
- Experience in the seafood industry is a plus
- Proficient in Microsoft Word, Excel and Outlook
Education:
- Bachelor's degree is preferred
Candidates will be required to undergo a standard criminal background check and preemployment drug screen upon hire.
We offer a range of benefits and perks, including:
- Affordable medical, dental, and vision coverages
- Healthcare and Dependent Care Flexible Spending Account (FSA) options
- Health Savings Account (HSA) option with $500 - $750 employer contribution
- Employer-paid Life and AD&D Insurance equal to 1 times salary up to $200,000
- Private Long Term Care Insurance option
- Supplemental insurance options through AFLAC
- 401k with 4% company match and immediate vesting
- Employer-paid Short-Term Disability and Long-Term Disability
- Employee Assistance Programs
- Parking or Transportation Reimbursement up to $280/month
- Gym Reimbursement up to $50/month
- Annual Profit Sharing
- Product giveaways
- Stocked snacks and beverages
For more info, visit www.aquastar.com
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