The Nuve Network:
The Nuve Network is the group of HVAC companies that partner with Nuve to offer smart technology and new services to their customers. Nuve helps streamline companies operations, reduce costs, and provide a better customer experience all while tapping into new revenue streams.
What You'll Do:
- Foster & build relationships with customers post-sale, which include: outreach to educate customers on new features, leading discovery calls, conducting product demonstrations, negotiating contracts, and ultimately driving high adoption/utilization
- Develop a comprehensive understanding of customers’ key business drivers, pain points, and needs
- Become the voice of the customer and work with Product Management to incorporate customer feedback to prioritize future features and drive better overall product experience
- Partner cross-functionally with Product Marketing and Customer Success to develop and measure adoption efforts such as marketing campaigns, in-app initiatives, and positioning of new and existing features
- Track and measure business impact and report out to cross-functional stakeholders
What You'll Bring:
- 2-3 years of experience in sales, account management, and/or customer success relationship management roles
- 12 months closing experience in a SaaS/Software role strongly preferred.
- Understanding of SaaS subscription models preferred
- Experience up-selling, demoing, negotiating, relationship building and communicating value proposition
- Strong analytical skills and proficiency in Hubspot is a plus
- Demonstrated excellence in cross-functional communication, with the ability to simplify and explain complex problems to stakeholders of all levels across multiple functions
At Nuve, we celebrate individuality and uniqueness. We believe that the convergence of fresh perspectives and experiences from all walks of life is what makes our product and culture so great. We strongly encourage people from underrepresented groups to apply. We do not discriminate against employees based on race, color, religion, sex, national origin, gender identity or expression, age, disability, pregnancy (including childbirth, breastfeeding, or related medical condition), genetic information, protected military or veteran status, sexual orientation, or any other characteristic protected by applicable federal, state or local laws.
Nuve is committed to fair and equitable compensation for all of our employees. We thoughtfully consider a wide range of factors when determining individual compensation. The expected salary range for this role for candidates residing in the United States is between $85,000 USD - $94,000 0SD + commissions. Compensation for candidates residing outside the United States will vary by location and the specific salary range will be discussed during the hiring process. Actual compensation for an individual may vary depending on skills, performance over time, qualifications, experience, and location.
