A global coffeehouse chain in the US is looking for a Help Desk Specialist 100% remotely to assist with in-store issues This individual will act as a first point of contact within the Enterprise Help Desk (EHD) for information systems user problems. They will also respond to routine hardware/software problems and/or questions related to Point of Sale (POS) and End-User Support (EUS), including field LAN/WAN (local area network/wide area network) offices and roasting plants globally. This role is a 12 month contract, is a metrics based fast-paced environment and primarily over the phone support. If this sounds like you, please apply online today. This is paying $22hr.