Identify needs and opportunities to improve customer experience and introduce new concepts, processes and strategies that significantly improve the way and usage digital technologies.
• Consult with appropriate experts in web development to present Agency information online in the most effective, factual, and user-friendly manner.
• Build, edit, and publish web pages, content blocks, and multimedia components using a web- based content management system.
• Use analytical and evaluative techniques to review and analyze site analytics and other metrics to uncover trends, preferences and information that can be used to improve the public's online experience.
• Identify improvements to the web content management system for ease-of-use and troubleshoot system and content errors. Effectively manages multiple independent projects to maintain a steady flow of productivity with a strict adherence to deadlines and publishing accuracy.
• Test and troubleshoot website and web content management system performance as part of system upgrades.
• Build, edit, and publish web pages; ensure content and design adhere to web standards such as accessibility, plain language, editorial style and other published standards and guidelines.
• Consult with appropriate experts, such as designers and developers, to identify and triage content display issues using knowledge of web publishing technologies such as HTML, and web content management systems.
• Provides written and oral guidance and advice to Web content providers on presentation of material and methods of validating new and current material.
• Ensure all platforms, networks, web pages contain compatible and relevant information. Manage content for each of these sites.
• Maintain a content style guide and other appropriate guidance for each of the webpages/platforms based on government and industry best practices in website design.
Qualifications:
- Must have an active Secret clearance
- Must have 8 years of experience
Physical Requirements
The physical demands described herein are representative of those which must be met by an employee
to successfully perform the essential functions of the job. Employees must possess the ability to work in a standard office or conference room setting and use standard office equipment, including a computer.
To visit other company sites, employees must be able to operate a motor vehicle and fly in an aircraft, both of which may require sitting for prolonged periods of time. Employees must possess vision to read printed materials and a computer screen; and hearing and speech to communicate in person, before groups and over the telephone. Standing in work areas and walking between work areas will be required. This position requires an employee to occasionally bend, stoop, kneel, crouch, crawl, climb or balance; reach, push, and pull drawers and doors open and closed. The employee must occasionally lift and/or move up to 20 pounds.
PCIP is an equal opportunity employer.
PCIP does not discriminate on the basis of age, sex, race, national origin, religion, marital status, sexual orientation or identity, Veterans or Disability status.
Preference may be extended to qualified Native American Indian candidates
in accordance with applicable federal law.
