Job Summary
The Sales and Education Coordinator is directly responsible for achieving the planned retail sales goal in assigned doors through development of in-store teams, forming relationships with retailer management and staff, monitoring stock levels, and execution of special events.
Principal Accountabilities
• Be in store 5 days a week: selling by example for all Beauty Advisors and freelancers; demo the product and teach how to build and close sales.
• Train store staff on Tata Harper products and protocols.
• Distribute and train applicable pocket decks to all sellers.
• Support retail stores' growth within a territory by maintaining an appropriate and consistent call cycle for assigned stores.
• Communicate needs, results, and ideas regularly with AE & Director of Sales.
• Know your numbers (Sales Report) and what is needed for the week.
• Have a schedule that is approved by your AE &Director of Sales and a plan on what is needed to accomplish the regions goals.
• Recruit, vet and manage freelance in assigned market. This includes coordinating their training and ensuring they are following the Tata Harper Skincare protocols.
• Plan travel for upcoming weeks. (only when applicable)
• Review numbers, sell through, and out of stock lists and communicate needs to the coordinating store management.
• Fill out needed grids from Wholesale Operations.
• Submit weekly recap form to AE & Director of Sales (e.g. wins, challenges, and opportunities and total volume).
• Attend weekly Sales Call every Wednesday at 12pm EST via Zoom.
• Successfully implement all in store merchandising programs; ensure the consistent implementation of merchandising guidelines and uphold counter image, identity, and hygiene in accordance with Tata Harper standards. Submitting counter photos when new merchandising guidelines are launched.
• Provide comprehensive training and motivation of both inter-sell and store staff of all products and promotions as needed.
• Responsible for the setup, coordination, and execution of all in store events; supervision of all freelancers; negotiate event setup with department or store manager; establish goals. Track pre-sell and performance for each event.
• Connect with the Global Education Director and explore Learn Worlds Education platform on training needs, ideas, and questions.
• Expense Reports
• Partner with store management to achieve targets, resolve issues and maintain positive relations.
• Achieving Goals
Key Experience and Skills
(Qualification and Experience)
- Retail beauty sales experience
Skill Sets
- Sales experience in a beauty retail setting (Sephora experience preferred)
- Retail experience and customer service experience
- Spa experience (optional) or esthetics license
- Organized and self-motivated
- Good written and verbal communication
- Negotiation skills
- Flexibility
- Emotional intelligence
- Prospecting ability
- Strong sales closing skills
Personal Attributes
- Friendly and outgoing personality
- Goal-driven
- Problem-solving
