ABOUT US
For 20+ years IndustrialEnet (iEnet) has been on the forefront of industrial grade networking and devices solutioning for some of the largest commercial, transportation and critical infrastructure customers in North America.
Our clients value us for our commitment to the ongoing mastery and deep knowledge across best-in-class manufacturer ecosystems in our verticals. We are a people-first company driving value through a holistic ecosystem solution mindset – combining “Smarts and Parts” to deliver ecosystems no single provider could accomplish.
WHAT'S THE ROLE?
Field Application Engineers are the critical interface between system engineering and customer satisfaction. Overseeing the physical implementation of iEnet’s state-of-the-art solutions and by building relationships with our industry leading customers.
The candidate will have solid experience in hands-on engineering. You will have implemented a variety of technological solutions for major customers and successfully supported projects from beginning to end.
YOUR PRIMARY RESPONSIBILITIES AS AN IENET FIELD APPLICATION ENGINEER:
- Work on many phases of project lifecycle, from design through project commissioning.
- Implement hardware and software solutions at customer sites in North America.
- Contribute to driving projects to completion through hands-on approach.
- Participate in R&D tasks, product testing, and system validation prior to installation.
- Build a strong knowledge base related to iEnet’s unique technical solutions.
- Applies experience, judgement, and discretion to solve unique problems.
- Cultivation of strong working relationships, both internal and external.
- On-site contractor and customer training, as needed.
- Quickly troubleshoot to resolve issues.
QUALIFICATIONS:
- BSEE/CSE/BSME or equivalent.
- 3-5 years’ experience in a related position or industry.
- Experience with large project-based engineering work.
- Ability to travel 30% of the time, depending on project load.
- Technical proficiency in HW and SW commissioning and troubleshooting.
- Project Management skills are a plus.
- Working knowledge of networking, Cisco CCNA, or similar.
- 2D CAD/AutoCAD/Autodesk experience a plus.
- Experiencing working with contractors, integrators, and end users.
- Possess knowledge of basic network/electrical troubleshooting and product specific requirements for installation.
- Familiar with networking, security camera, and ground radar configuration.
