TCI has an immediate need for a Technical Trainer in Frankfort, KY. This is not a C2C opportunity. This is a long-term contract opportunity with probable extensions. THIS POSITION IS HYBRID AND REQUIRES WORKING ON-SITE IN FRANKFORT 2 DAYS PER WEEK.
Note: This position requires US Citizenship or Permanent Residence.
SUMMARY
The Technical Trainer will be responsible for analyzing training needs and employee/stakeholder skillsets and utilizing the need assessment to set training priorities. The Technical Trainer will also be responsible for developing and maintaining comprehensive training programs complete with lesson plans, course outlines, schedules, and assignments
RESPONSIBILITIES
- Utilizing training development software such as Adobe Captivate or Articulate to develop comprehensive procurement and grant training programs.
- Identifying, assisting in the sourcing of, and maintaining access to online training.
- Utilizing various information sources and working with subject matter experts to develop course content, presentations, worksheets, how-to documents, and other training materials.
- Conducting in-person, virtual, and on-demand training sessions, webinars, or workshops for groups or individuals.
- Monitoring and analyzing training results, evaluating effectiveness, and making continual improvements.
- Reporting/presenting results to management.
- Online help and troubleshooting.
- Maintaining certification documentation.
REQUIREMENTS
- Minimum of 2 years of professional experience in planning, coordinating, or conducting staff development and training courses, personnel administration or teaching, or professional experience in providing or administering human services or governmental programs
- Bachelor's degree, or equivalent combination of recent, relevant work experience.
- Proficient in Microsoft Product Suites (Word, Excel, and Visio).
- Prior experience in a training role for an IT Application.
- Excellent interpersonal skills and highly experienced at dealing with clients/users at all levels.
- Software skills: Microsoft Office Suite, Camtasia, Articulate Storyline, Robo Help, CRMs, Visio, Adobe Connect.
- Must be available to work a hybrid work schedule – 2 days per week on-site in Frankfort, KY.
