Role: Technical Writer
Location: 100% Remote
Contract-to-hire
Rate:$47-50/hr
Job Description Summary:
Responsibilities:
• Have in-depth knowledge of the function, features, and technical requirements for implementation of MMS solutions.
• Coordinates and completes the writing of technical responses for incoming IT and technical questions from RFPs, contracts, general customer questions or security audits
• Demonstrate strong project management skills to prioritize, triage, complete and track requests appropriately.
• Develop strong internal relationships with the technical Subject Matter Experts (SMEs) including the platform development teams and Global Marketing teams.
• Maintain training to remain current with knowledge depth on new versions and product releases.
• Consistently provide timely and accurate responses to avoid undue risk or lost opportunities for the company.
• Collaborates with the HIT team to deliver technical training to support MMS solutions and product releases
• Reviews product release content from platform and commercial teams to ensure technical details are complete to support IT customer conversations
• Works cross-functionally with product and information security to ensure product security whitepapers security are current and available with product releases