Position Summary: We are seeking a highly skilled and motivated Senior Applications Engineer to support our vacuum lifters and crane systems division (Manual Handling). The ideal candidate will provide technical expertise, design support, and customer interaction to drive sales and ensure the successful implementation of our solutions. This role requires a blend of engineering skills, problem-solving abilities, and customer focus to deliver exceptional service and support to our clients.
Position Overview:
- Learn and apply vacuum automation theory and practical experience, product line knowledge, as
- well as market and competitor knowledge to recommend safe and correct solutions.
- Determine the right solution options for unique applications presented by customers.
- Employ project management skills, test and specify products projects for customers.
- Build rapport with and support end customers, distributors and outside sales team with product
- support questions from the office and occasionally on site.
- Provide and support quotations to customers and distributors, as needed.
- Support other colleagues when necessary, including answering phones and assisting in assembly
- services.
- Attend trainings offsite, including at the parent company, customer sites and occasionally attend
- trade shows.
- Provide market and product feedback to Product Management.
- Serve as a mentor to Jr Application and Application Engineers.
- Other job duties as assigned.
- Travel with assigned sales staff to review projects and/or requests at least once a year with each
- assigned Regional Sales Manager.
Basic Qualifications (Including Educational Requirements):
- Bachelor’s degree in mechanical or Mechatronics Engineering.
- A minimum of 8-10 years of experience as an Applications Engineer or experience in Industrial
- manufacturing processes.
- Must be detailed oriented with a passion for developing and improving processes.
- Industry knowledge or a strong interest in technology, sales channels and business development is
- desirable.
- Self-motivated with a hands-on approach.
- Strategic thinking and project execution are desirable.
- Excellent communication skills and the ability to work as part of a team and function independently.
- Strong analytical/statistical analysis skills.
- Proficient in MS Office, sales contact management software, and the ability to learn new computer
- systems. Experience with Solidworks / AutoCAD is preferred.
- Attention to detail and ability to manage multiple projects in a timely manner.
- Must have a high level of professionalism and responsiveness to both internal and external
- customers.
Preferred Qualifications:
- Project management training and experience
- Product management experience
- Experience as a team lead or supervisor, or served in a mentor capacity
- Experience working in the material handling industry
