Job description
Sonata Software Overview
Sonata is a global technology company specializing in platform-based digital transformation, supporting businesses to become connected, open, intelligent and scalable. Sonata’s Platformation™ methodology brings together industry expertise, platform technology excellence, design innovation and strategic engagement models to deliver sustained value to customers. A trusted partner of world leaders in the retail, manufacturing, distribution, travel, services and software industries, Sonata’s software portfolio includes the Brick & Click Retail Platform©, Modern Distribution Platform©, Rezopia Digital Travel Platform©, Kartopia E-commerce Platform©, Halosys enterprise development automation Platform©, CTRM Commodity Trading and Risk Management Platform© and KODO - AI Powered Customer Experience (CX) Platform. Sonata’s Platformation approach ensures services built on Microsoft Dynamics 365, Microsoft Azure, AWS, Cloud Engineering and Managed Services deliver on the Platformation promise. As world leaders in digital technologies including IoT, Artificial Intelligence, Machine Learning, Robotic Process Automation, Chatbots, Block Chain and Cyber Security, Sonata’s people and systems are nurtured to deliver on our commitment to excellence in business technology solutions.
Role: Business Systems Analyst Manufacturing
Location: Los Angeles, CA/Pittsburgh/Toronto, ON (Hybrid)
Type of Hire: Full Time
Job Description:
- Seeking a highly skilled and experienced Business Systems Analyst (BSA) Consultant to support client’s manufacturing operations. The ideal candidate will have a strong background in Manufacturing Operations, including Engineering, Quality Assurance, Manufacturing Operations, and Environmental Health & Safety (EHS). The BSA Consultant will play a critical role in the discovery, requirements gathering, and analysis phases of our projects, working closely with business leaders to identify opportunities for improvement and implement effective solutions. Additionally, the BSA will be responsible for ongoing project communications, developing quality plans, use cases, coordinating User Acceptance Testing (UAT) and sign-off, and handling deployment communications.
Key Responsibilities:
· Discovery and Requirements Gathering: Lead the discovery process to understand business needs, objectives, and pain points across Engineering, Quality Assurance, Manufacturing Operations, and EHS departments.
· Stakeholder Interaction: Engage with business leaders and stakeholders to gather detailed requirements, document business processes, and translate them into functional specifications.
· Process Analysis: Analyze current business processes and workflows to identify inefficiencies, gaps, and areas for improvement.
· Solution Implementation: Develop and recommend solutions to optimize manufacturing operations, enhance quality assurance, and ensure compliance with EHS standards.
· Ongoing Project Communications: Facilitate ongoing communications between business partners and development teams to ensure alignment and transparency throughout the project lifecycle.
· Quality Plans and Use Cases: Develop comprehensive quality plans and use cases to guide project development and ensure that solutions meet business requirements.
· UAT Coordination: Coordinate User Acceptance Testing (UAT) activities, including planning, execution, and obtaining sign-off from stakeholders.
· Deployment Communications: Manage communications related to the deployment of new systems and enhancements, ensuring all stakeholders are informed and prepared for changes.
· Documentation: Create detailed documentation, including business requirements, functional specifications, process maps, and user guides.
· Collaboration: Work closely with IT and development teams to ensure the successful implementation of system enhancements and new applications.
· Training and Support: Provide training and support to end-users to ensure effective utilization of implemented solutions.
· Data Analysis: Conduct data analysis and generate reports to support decision-making processes and continuous improvement initiatives.
· Industry Best Practices: Stay updated on industry trends and best practices in manufacturing operations, engineering, quality assurance, and EHS.
· Project Participation: Participate in project planning, execution, and monitoring to ensure timely and successful project delivery.
Qualifications:
- Bachelor’s degree in industrial engineering, Systems Engineering, Process Improvement, or a related field. Advanced degree preferred.
- Minimum of 3+ years of experience as a Business Systems Analyst in a manufacturing environment.
- Strong understanding of manufacturing operations, engineering principles, quality assurance processes, and EHS standards.
- Proven experience in process analysis, improvement, and optimization.
- Proficient in data analysis, with the ability to interpret and present data effectively.
- Excellent problem-solving skills and attention to detail.
- Strong communication and interpersonal skills, with the ability to interact effectively with business leaders and cross-functional teams.
- Experience with ERP systems, manufacturing software, and other relevant business applications.
- Knowledge of Lean Manufacturing, Six Sigma, or other process improvement methodologies is a plus.
- Ability to manage multiple projects simultaneously and meet deadlines in a fast-paced environment.
Why join Sonata Software?
At Sonata, you´ll have an outstanding opportunity. The chance to use your skills and imagination to push the boundaries of what´s possible. To build never seen before solutions to some of the world’s toughest problems. You´ll be challenged, but you will not be alone. You´ll be joining a team of diverse innovators, all driven to go beyond the status quo to craft what comes next.
Sonata Software is an Equal Opportunity Employer encouraging diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, national origin, gender identity, age, religion, disability, sexual orientation, veteran status, marital status, or any other characteristics protected by law.
