POSITION PURPOSE
Under general supervision, provide Human Resources guidance to employees. Responsible for high-volume data entry of sensitive, confidential personnel information into the HR database system. Makes independent judgments and choices consistent with company policies.
Pay: Starting at $22/hr
ESSENTIAL FUNCTIONS AND BASIC DUTIES
- Efficiently enters and maintains employee data into Human Resources Information System (HRIS) UltiPro; including multiple excel spreadsheets with a high degree of accuracy while meeting all deadlines.
- Ensures compliance with all company policies and procedures and Federal, State and Local laws and regulations which pertain to Human Resources.
- Ensure customer satisfaction by responding to phone calls and emails regarding employee data and general human resources inquiries including collect, maintain and update Employee records including update work locations, pay rates, PTO, status changes, password resets as needed.
- Assists with inquiries and issues related to benefits and other administrative HR processes, Triage employee inquiries and connect them to the right subject matter expert when necessary.
- Research HR issues and offer constructive recommendations.
- Identify opportunities to improve HR programs and propose solutions to increase efficiency across the team.
- Work with other department PM’s/DPM’s/Managers to assess, respond and escalate employee issues as needed to ensure appropriate resolution.
- Perform and assist on monthly projects and reports such as Last Date Paid Audits, Term Logs, etc.
- Timely and accurately process employee terminations and issue exit letters, complete unemployment claims, process employment verifications and I-9’s E-Verify.
- Support credentialing with onboarding inquiries.
- Provide support in sending out offer letters.
- Handle confidential information and matters of discretion in a professional manner.
- Escalate issues as necessary to HR Manager or Leadership.
- Other duties as assigned by manager.
QUALIFICATIONS:
EDUCATION/CERTIFICATION: Bachelor’s degree or equivalent in human resources experience.
REQUIRED KNOWLEDGE: Ability to provide guidance to employees and department heads in Human Resources.
EXPERIENCE REQUIRED: 2+ related experience in human resources.
SKILLS/ABILITIES:
- Knowledge of the basic principle of all States personnel laws, rules and regulations.
- Knowledge of related computer applications including database entry and Microsoft.
- Strong and effective communication skills – written & oral in English and Spanish preferred.
- Able to communicate and work well independently and in a team environment and must be self-directed with minimal supervision.
- Familiar with Federal DOL, Wage & Hour rules and laws.
- Familiar with Employee Laws and EEOC guidelines.
- Ability to prioritize and continuously follow up on projects and deadlines.
- Excellent customer service skills, strong problem-solving skills and attention to detail and solid organizational skills.
- Proven ability to work under steady pressure with frequent interruptions and a high degree of contact by phone and email.
- Flexible and willing to handle an ever-changing work environment.
- Exercise good judgment and maintain confidentiality in maintaining critical and sensitive information, records and reports.
- Authorized to work in the United States.
About Loyal Source
Loyal Source is an Orlando-based workforce solutions provider dedicated to delivering elite services worldwide, with a focus in government healthcare, technical and support services, engineering, and travel healthcare. Loyal Source provides exceptional custom solutions to both private enterprise and government agencies. Loyal Source is a military friendly employer and proud partner of the Military Spouse Employment Partnership program.
For more information go to our website www.loyalsource.com and follow us on LinkedIn, Facebook & Twitter for other positions currently open.
Loyal Source does not discriminate in employment based on race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, retaliation, parental status, military service, or other non-merit factors.
