Job Purpose
Account Director for Drilling Contractors will lead development of strategic account plans, identify growth opportunities, build and maintain a long-term relationship with Drilling Contractors and maximize sales opportunities within them by connecting key stakeholders and aligning the enterprise with account plans. Account Director will drive and support short term sales growth while developing long term strategic alignment and opportunities which are aligned with global, regional and local sales and marketing strategies as well as product line strategies.
Roles & Responsibilities
SAFETY, SECURITY & COMPLIANCE
Upholds exemplary business principles in accordance with the FCPA and the Corporate overseas trade compliance policies, setting standards of behaviour and performance.
- Maintains the highest standards of corporate governance, ensuring that all activities are carried out ethically and in compliance with Company’s Security, Compliance & HSE policies, Management System, relevant laws, regulations, standards, and industry practices and complies with the Company’s Rules to Live By
Places Quality, Health & Safety, Security and protection of the Environment as core values while never intentionally placing employees, our processes, customers or the communities in which we live and work at risk.
Seeks continual improvement in Health, Safety, Security & protection of the Environment, taking into account responsible care, process vulnerabilities, public, customer and employee inputs, knowledge and technology and best business practices to exceed customer expectations.
Supervisors & Managers should demonstrate effective safety leadership for the health and safety arrangements of all subordinates and for any persons visiting them while on the Company premises.
QUALITY
- Responsible for being familiar with the Company's Quality policies and takes an active role in the compliance and improvement of Client's Management System
- Maintains service quality as immediate priorities when working across all areas of the business and continually seeks areas for improvement.
OPERATIONS
- Develop and implement strategic account plans to achieve sales targets, foster account growth, and identify new business opportunities predominantly MPD and RedZone management solutions.
- Identify upselling and cross-selling opportunities within existing accounts to maximize revenue generation and after sales support.
- Build and maintain strong relationships with drilling contractors decision making authority, serving as their primary point of contact for all business-related matters.
- Understand and align clients decision making authority and manage executive engagement
- Develop business interaction plan for strategic provision, establishing long-term relationships and positioning WFRD’s solution-selling approach and explore potential alliances for Decommissioning projects.
- Collaborate with cross-functional teams, such as sales, marketing, and customer support, to ensure seamless delivery of products/services and exceptional customer experience.
- Maintain schedule of drilling contractors plans for rig refurbishment or new builds and develop early engagement plans.
- Maintain detail list of rigs, their integration levels and contracts duration with specific end users.
- Accountable for reviewing contract performance and that all relevant matters are brought before management.
- Responsible for the Account Plan in SFDC, communicating the plan to all stakeholders, planning resources & activities to achieve the Plan’s annual performance.
COMMUNICATION
- Conduct regular business reviews with clients to assess their needs, address concerns, and provide solutions that meet their objectives.
- Learn and understand customer’s needs and tailors service offering to meet or exceed their requirements.
- Accountable for developing the Client Engagement Plan to enhance the profitability of the company through expanding the corporate provision of products and services to new and existing customers.
- Delivers presentations to clients and participates in relevant industry forums/ marketing events.
- Lead and manage client commercial arrangements to ensure best value and long term viability.
- Manages clients expectations as well as problem job communication and agreement
- Facilitates close of contract with key stakeholders and client.
- Maintains effective communications with all key stakeholders both internal and where appropriate external.
FINANCIAL
- Generates revenue targets through the account plans & hold quarterly reviews with line management and stakeholders.
- Accountable for action to identify and address revenue gaps for the year if any to ensure target achievement.
- Ensure all Commercial processes are applied through TPMS to maximize efficiency of pricing & tendering.
- All employees have an accountability to the organisation to be financially responsible whether they are in charge of a function budget or simply their own expenses.
- Costs incurred should be within approved budget, processed within agreed time frames & following the relevant financial policy and procedure.
VISION & LEADERSHIP
- Demonstrates leadership, ethical behaviour, and adherence to Weatherford standards at all times.
Experience & Education
REQUIRED
- 15 years industry experience including a minimum of 5 years in industry sales.
Knowledge, Skills & Abilities
REQUIRED
- Demonstrate technical expertise and understanding of Ability to demonstrate commercial astute and have a good understanding of tenders, contracts, negotiations, margin / profitability achievement as well as the requirements for high quality customer service.
- Strong sales and account management skills, with a proven track record of successfully managing key accounts and achieving revenue targets.
- Excellent communication and interpersonal skills to effectively engage with clients, understand their needs, and build long-term relationships.
- Sufficient business acumen to enable opportunity evaluation and effective prioritization.
- Proficiency in CRM software and Microsoft Office Suite to manage client information, track activities, and produce reports.
- Exceptional organizational and time management skills to effectively prioritize tasks, manage multiple projects, and meet deadlines.
- Ability to work independently, as well as collaboratively in a team environment.
Travel Requirement:
This role may require domestic and potentially international travel of up to: 25-50%
