Company Description
Magdalena House is a neighborhood of transitional homes in San Antonio that serves mothers and their children who have fled dangerous and abusive lives by providing transformation through education, nurturing community and programming. We provide a free, safe transitional home and loving community for those affected by family violence, human trafficking, generational poverty, as well as mothers who have aged out of foster care and those facing homelessness. Families’ needs are addressed through unique programing designed to foster well-being and self-awareness.
RESPONSIBILITIES
Administrative & Data Management Tasks (40%)
- Ensure all stakeholders and partners and any corresponding data are accurately entered and updated in our donor software (Donor Perfect) allowing for effective donor cultivation.
- Record all gifts (monetary, in-kind, soft credit, pledges) in donor software and provide donor acknowledgement in a timely and professional manner.
- Work with Financial Administrator (Bookkeeper) and Director of Development to ensure timely reconciliation and coding of all transactions.
- Support Grants Manager in financial reporting and expense tracking in collaboration with Financial Administrator
- Compile annual, quarterly, monthly and weekly routine giving reports and key performance indicators.
- Track and report on fundraising performance, website metrics, constituent trends, and other measures as needed.
- Monitor and answer Development phone calls and messages, schedule meetings, assist with mail distribution, meeting preparation, copying, etc.
Social Media/Marketing Tasks (40%)
- Monthly Newsletter
- Website Updates as needed
- Social Media Platforms: Instagram, Facebook, X, YouTube Channel
- Maintain Consistent Branding in alignment with those already established by Magdalena House
- Creation of design materials as needed and requested by MH employees
Fundraising Appeals and Events (15%)
- Design collateral for major donors and support production of the annual report, major mailings including appeals (i.e., Mother’s Day appeal/5k, Holiday/EOY appeal, Gala, etc.), acknowledgment letters and emails under the direction of Director of Development
- Establish mailing lists for production of all development mailings (i.e., the annual report, Mother’s Day appeal, Holiday appeal, Gala, etc.) letters and emails under the direction of the Director of Development.
- Draft e-blasts, social media posts, press releases and other promotional communications as needed for events, monthly updates and other campaigns.
- Capture photos of programming and community events for use in publicity
- Coordinate annual gala in collaboration with Director of Development:
- Manage event software and website set-up and coordination.
- Design communications and content to promote the event.
- Assist with gala registrations and data entry and reports
- Assist gala volunteers with recording detailed descriptions for auction & raffle promotion.
- Assist gala volunteers with event day logistics including set-up, volunteer supervision, check-in, check-out, etc.
- Other tasks as assigned to support volunteer gala committee.
- Support Grants Manager with designing polished funder reports including photos and graphics, as well as proofing and reviewing proposals for grammatical edits.
- Provide support for other special events as needed.
- As part of our development team, work to ensure an outstanding experience for all special event attendees and contribute to the creation and implementation of future fundraising events.
Donor Relations Support (5%)
- Monitor and respond to incoming inquiries and coordinate onboarding of interested supporters including prospective volunteers and donors.
- Manage RSVPs for informational tours and on-site events for interested groups, donors, or volunteers.
- Prepare printed materials for prospect and donor visits and speaking events.
- Attend outreach events as needed (e.g., Rotary Clubs, informational expos, etc.)
- Create donor profiles as requested and supporting materials for donor meetings.
- Setup for small events and onsite tours coordinating refreshments, audiovisual for presentations, check-in process, basic instructions to guests and confirmation of calendar invites.
REQUIREMENTS
- Committed to a life of faith and the empowerment of vulnerable families.
- Bachelor’s Degree or experience equivalent, and minimum of 1 year of experience in the nonprofit or communications sector.
- Must be creative and have strong writing skills.
- Strong computer skills, including knowledge of donor management software (Donor Perfect preferred), MS Office (strong Excel skills preferred), Constant Contact, and social media (Facebook, Twitter, Instagram, LinkedIn, etc.)
- Solid grasp of the fundraising processes and nonprofit marketing.
- Knowledgeable and comfortable using graphic design/publishing software such as Adobe Illustrator, Photoshop and Canva.
- Ability to maintain the privacy and confidentiality of our residents and our donors.
- Ability to positively interact with a diverse range of individuals and organizations, including foundations, corporate leaders, and churches.
- Excellent communication and organizational skills.
- Ability to work independently/as a self-starter, as well as a team member and prioritize tasks appropriately.
- Attention to detail and a commitment to publishing accurate information.
- A willingness to work occasional evening and weekend hours to support special events.
- Ability to carry 35 pounds.
- Ability to respect a drug-free, alcohol-free, smoke-free environment.
- Communication and Customer Service skills
- Project Management and Fundraising skills
- Excellent Writing skills
- Ability to work well in a team and independently
- Experience in nonprofit or social services is a plus
- Bachelor's degree in a related field
